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“GREAT 5 * HOWEVER TINY SHOWER! BUT 100%”
Review of Sarum Heights

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Sarum Heights
Ranked #24 of 57 Salisbury B&B and Inns
Epsom, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“GREAT 5 * HOWEVER TINY SHOWER! BUT 100%”
Reviewed September 19, 2012

Great parking, drive a long pick-up truck, fitted well into off road parking, had pals from NYC USA, was the odd one! therefore the family suite worked well, small room 4 me but really nice, double room also nice. only comment was the shower unit was very small, however, am perhaps being picky as our shower is more than size of a bath,sorry! Lovely breakfast including Sue's fresh picked rasberrys, fresh eggs etc. As I live in Surrey most certainly will return with husband in tow! See you soon!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
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English first
Redu
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 9, 2012

On our trip out of Belgium to see Stone Henge from the air, we found this nice B&B on less than half an hour walking from the airfield. We stayed 2 nights. Charles and Sue told us all about places to visit and a marvellous walking path on the banks of the Avon. Nice room, VERY comfortable bed, excellent breakfast with fresh homemade bread. Highly recommended for sportsflying people (from abroad), after full stop landing at Old Sarum airfield and wanting to explore Salisbury, Old Sarum castle and Stone Henge. (busstop in front of the house)

  • Stayed September 2012, traveled as a couple
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Helpful?
Thank Maria V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 29, 2012

Thanks to Sue and Charles for their kindness and readiness to advise and help.
We stayed three nights with 2 children. Rooms are cosy. Good english breakfast with fresh eggs from the hens that wander in the garden.

  • Stayed August 2012
    • Value
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    • Rooms
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Helpful?
Thank nicotentin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
Reviewed August 23, 2012

I am Spanish, living in Cambridge. One week ago my family came to visit me and we decided to travel around for a couple of days. They never stayed in a B&B and I thought that was a good way to introduce them in something so typical. I couldn´t select a better one. They felt really confortable, the rooms are nice and clean, with fantastic views. The owners are lovely, even if you cannot understand a word in english!!
Very recomendable breakfast, you can meet the hens that provide the eggs!! Summarizing, a fantastic experience.

Maria

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atherstone, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 10, 2012

stayed at sarum heights for one night on 4th august 2012. sue was very welcoming and immediately made us feel at home, she made us feel part of the family and not a guest.. room was spotless very comfortable and a wonderful view (we had the Bourne room)
breakfast was cooked to order and was excellent with homemade bread, homemade jams and fresh fruit.
sue was very knowledgeable about the area and gave us valuable information about what to see.
sue was very friendly and we would have no hesitation about recommending sarum heights.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BOB10011950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2012

We've stayed at Sarum Heights on the 27th of July.

Because we arrived the same day in Salisbury and did not book in advance we went to the Tourist Information to find a place to stay. The lady at the information office found us Sarum Heights and agreed with the owner the price of 70 pounds for 2 adults and our 20 month's old 'baby'.

The welcome was ok. We got some explanation about the room and the area but also got the feeling it is better not to arrive before 4pm (we arrived at 3.30pm).

The room was comfortable and very clean (just as the rest of the house). The breakfast was good.

Unfortunately we got the last room in the back of the house so not one with the great views in the front, not a very big one and the bath room was only accessible by passing the common corridor for which it was better not to lock the door of the room... This is not meant as a negative comment but just to mention that 70 pounds seems a rather correct price.

We were ready to say goodbye and wanted to pay. To my surprise the owner suddenly tried to charge us an extra 15 pounds because he told us that a 20 month old child is not a 'baby' but a 'toddler'. Being Belgian and English not being my native language i've looked it up... Indeed : "A toddler is a term used to describe a child that is typically defined as being between the ages of one and three." Nice to know now that our daughter is now a toddler.

Let me notice that the age of our daughter was clearly mentionned by the tourist office on the telephone, that the price was agreed and printed on a paper. That the paper was handed over and read by the owner after the owner saw our daughter running and before we entered the room.

I found the fact and the rather arrogant way of asking an extra 15 pounds ("by the way do you know your child is not a baby but a toddler... i want to charge you extra"...) very offending and it surprised me as also tonight the more than excellent reviews surprise me a little.

Apart from that... I wish you all the best.
Greetings, Karel, Elke, Nina.

  • Stayed July 2012, traveled with family
    • Value
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Helpful?
6 Thank Karel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarumHeights, Owner at Sarum Heights, responded to this review, August 6, 2012
Thank you for your review. We are sorry that you feel aggrieved but we feel that you have misunderstood our comments. We were simply saying as you were leaving, that we do normally charge £5.00 for a child of your daughter's age and £15.00 for an older child sharing the parents bedroom. We had no intention of asking you to pay more money as the price had already been agreed with the Tourist information Centre, however they did advise us when booking on your behalf, that you had a 'small baby' and in such cases we do not charge. In practice a 'small baby ' is one that would not sit independantly at the table and eat a breakfast as your daughter did. We would refer to a child that can do so as a 'toddler' and visitors booking directly with us rather than through a 3rd party would have been advised of this beforehand and the appropriate amount would have been charged.

Our check in time is between 4 and 8pm. This is because not only does it give us time to ensure that the rooms are thoroughly cleaned and ready for occupancy, but it also gives us the oppurtunity to do our shopping, gardening and all the other things necessary to run the B&B which is also our own family's home. We do our utmost to assist any guests wishing to arrive outside these times but understandably we do require prior notice.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
Reviewed July 23, 2012

We recently stayed at Sarum Heights for my 60th birthday. It was only for a weekend but it was just like going home. We were treated just like part of the family.Beautiful bedrooms with tea and coffee facilities and cable TV. Breakfast was superb fresh eggs from their own chickens and marmalade and jam all home made. Absolutely delicious. Plus a selection or a full English. The family were so hospitable giving us valuable information about travel to and from the city. Vital information on where to eat and popular visitor attractions that should not be missed. Thank you so much Sue and Charles for making my birthday treat so enjoyable. We are already looking forward to seeing you again. Christine and Philip Slater.

Room Tip: Beautiful views from our bedroom windows, lovely shower,and beautiful clean bedding and decor. Nothi...
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sarum Heights

Property: Sarum Heights
Address: 289 Castle Road, Salisbury SP1 3SB, England
Location: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #24 of 57 B&Bs / Inns in Salisbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sarum Heights 3*
Number of rooms: 3
Official Description (provided by the hotel):
Sarum Heights is a lovely family-run B&B in an elevated position with majestic views over the Avon valley and Old Sarum. We offer a delicious full english breakfast with homemade bread and preserves and eggs from our own hens. Free wi-fi and on-site parking. ... more   less 
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Also Known As:
Sarum Heights Hotel Salisbury

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