We've stayed at Sarum Heights on the 27th of July.
Because we arrived the same day in Salisbury and did not book in advance we went to the Tourist Information to find a place to stay. The lady at the information office found us Sarum Heights and agreed with the owner the price of 70 pounds for 2 adults and our 20 month's old 'baby'.
The welcome was ok. We got some explanation about the room and the area but also got the feeling it is better not to arrive before 4pm (we arrived at 3.30pm).
The room was comfortable and very clean (just as the rest of the house). The breakfast was good.
Unfortunately we got the last room in the back of the house so not one with the great views in the front, not a very big one and the bath room was only accessible by passing the common corridor for which it was better not to lock the door of the room... This is not meant as a negative comment but just to mention that 70 pounds seems a rather correct price.
We were ready to say goodbye and wanted to pay. To my surprise the owner suddenly tried to charge us an extra 15 pounds because he told us that a 20 month old child is not a 'baby' but a 'toddler'. Being Belgian and English not being my native language i've looked it up... Indeed : "A toddler is a term used to describe a child that is typically defined as being between the ages of one and three." Nice to know now that our daughter is now a toddler.
Let me notice that the age of our daughter was clearly mentionned by the tourist office on the telephone, that the price was agreed and printed on a paper. That the paper was handed over and read by the owner after the owner saw our daughter running and before we entered the room.
I found the fact and the rather arrogant way of asking an extra 15 pounds ("by the way do you know your child is not a baby but a toddler... i want to charge you extra"...) very offending and it surprised me as also tonight the more than excellent reviews surprise me a little.
Apart from that... I wish you all the best.
Greetings, Karel, Elke, Nina.
- Official Description (provided by the hotel):
- Sarum Heights is a lovely family-run B&B in an elevated position with majestic views over the Avon valley and Old Sarum. We offer a delicious full english breakfast with homemade bread and preserves and eggs from our own hens. Free wi-fi and on-site parking. ... more less
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- Also Known As:
- Sarum Heights Hotel Salisbury