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“Fabulous individual hotel” 5 of 5 bubbles
Review of The Chapter House

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The Chapter House
Ranked #5 of 58 Salisbury B&B and Inns
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous individual hotel”
5 of 5 bubbles Reviewed January 10, 2014

Great staff, fabulous quirky room with beams, high quality teas and a coffee machine, huge bathroom, large bath, everything you could wish for and lovely breakfast too. Definitely very highly recommended. I would stay here again.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aakkjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
    290
    146
    62
    43
    35
See reviews for
89
310
10
34
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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  • English first
  • French first
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English first
Denver, CO
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 7, 2014

We stayed one night for a side trip to Stonehenge. Wonderful location near the impressive Salisbury Cathedral. We had a terrific dinner at the pub and enjoyed the fire and ambiance. The hotel is very old and quirky which lends a certain charm.

The restaurant menu had a great quote that made us smile: 'If you have a beef with us, tell us, not Trip Advisor.'

Room Tip: Room 5 was large and comfortable for my family of 3. However, be prepared for noise from the pub and...
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  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jray_Denver_CO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andover, United Kingdom
1 review
5 of 5 bubbles Reviewed January 6, 2014

Provided an excellent service, couldn't do enough for us even though they were getting ready for the new year ball! Lovely quirky room and great location. Nice atmosphere in the bar. Will be staying again!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sacha2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon, UK
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 3, 2014

We stayed here as a stopover on the way from Devon to Kent on a very rainy night. Was great to find a beautiful old pub that has been sympathetically renovated. Our room was cosy and comfortable and the food in the restaurant was fantastic! Must admit we got a very good rate through Laterooms.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Baharini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level Contributor
126 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed December 26, 2013

Work meal, five people, Thursday night. Great food, lovely steak etc but service was slow given that the restaurant was probably half full at most. The drinks service from the table was very slow even for a round of standard drinks never mind the cocktails! Can't fault the food but they were a couple of staff short of decent service.

  • Stayed December 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Damo_M_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed December 22, 2013

Arrived and sat around no greeting, no service. Food was disappointing - dry, tasteless, burnt burgers and less than adequate service. £9.00 for a drab cheeseboard..... Do yourself a favour stay clear and look at other options in Salisbury

  • Stayed December 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
3 of 5 bubbles Reviewed December 17, 2013

My Husband and I were staying nearby in a modern(ish) hotel but also really like old style traditional pubs. We first tried to get in here on the Saturday night for dinner but they were fully booked with a 2 hour wait if we wanted to eat. The guy who spoke to us was very pleasant and apologetic. We went for Sunday lunch instead and the dining area was very busy with large family groups. I took this to be a positive sign. The menu was somewhat bemusing. The main menu which is outside the pub is different to the menu we were handed, I assumed this was as it was a sunday lunch time. There was no vegetarian starter, but there was a vegetarian main dish. I found this very peculiar, surely if you are likely to order a veggie main you would want a veggie starter too. We only wanted a main so it wasn't a major problem, but they really need to address this as they are excluding vegetarian diners from having a starter. The atmosphere in the pub was very nice and buzzy and cosy, The food was very delicious although there was quite a long wait. It was worth it as it was very tasty. What did let things down was that the waitress who took drinks orders brought my Husband something different to what he ordered, he asked for fosters shandy and she brought Stella.
I have only given this an average rating, the food was lovely, but they need to offer one more veggie main, and a starter. I know their focus is on meat, but in this day and age offering 2 choices for a vegetarian is not asking too much at all. The one main I had was very creamy which I like but not all vegetarians eat cream. All in all it was a good meal, and the staff were polite and the pub cosy.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Olivia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chapter House

Property: The Chapter House
Address: 9-13 St John's St, Salisbury SP1 2SB, England (Formerly The Lazy Cow)
Location: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #5 of 58 B&Bs / Inns in Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Chapter House 4*
Number of rooms: 17
Official Description (provided by the hotel):
Situated in the heart of historic Salisbury, The Chapter House comprises a cosy steakhouse restaurant, friendly pub and 17 comfortable letting rooms. It lies within easy reach of some of Southern England's most important landmarks. The stone for the Salisbury Cathedral, a mere five minute walk away, was cut in what is now the restaurant, making the hotel's initial construction almost 800 years old. Some of the original stone and ironwork is still left exposed inside the property. The 17 boutique en-suite rooms are all unique and quirky, some with original panelling and fireplaces and all with fluffy goose down duvets, Egyptian cotton linen, luxurious H2K toiletries and flatscreen TVs. The Chapter House boasts a bustling restaurant and grillhouse where flame grilled steaks, a la carte dining and hearty pub food are served in an ambient environment. The perfect base when visiting Wiltshire's historic sites, The Chapter House is also an ideal stop over en route to the coast or as a home-from-home option when on a business trip. ... more   less 
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Also Known As:
The Lazy Cow Hotel Salisbury

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