We were given a voucher for a free one night stay at the hotel as we had a bad experience the previous time we were there!
As we needed to spend a night in Salisbury in November we thought we'd take up the offer!
Positive - staff are amazing and very helpful.
Our room was very small but clean. The hot water took an age to come through!
We decided to have a meal at the pub - disastrous!
Waited an age for our steaks and when they arrived they were cold, along with the bernaise sauce. Apologies from staff and steak heated. Sauce still cold!! The meals were not cheap and the standard is poor.
The Manager did apologise and took some money off the bill.
Breakfast next morning - disastrous. We opted for eggs benedict. This came out cold too so we sent it back and had nothing and left!!!!
I would not stay at this hotel again, although it is a shame as the location is good and the staff are very friendly.
- Official Description (provided by the hotel):
- The family-run Chapter House is situated in the heart of picturesque Salisbury. This 16th century boutique hotel boasts 17 en-suite rooms, with the executive range of rooms featuring unique standalone charms, from wooden wall-panelling to original stone fireplaces to freestanding baths. All rooms offer fluffy down duvets, Egyptian cotton linen, designer toiletries and flat screen TVs. The bustling gastro pub is renowned for its outstanding grills, serving a range of real ales and lagers on tap, as well as a quality international wines and spirits. Traditional roasts are served on Sundays. Free Wi-Fi is available throughout The Chapter House. The perfect base when visiting Wiltshire's historic sites, The Chapter House is also an ideal stop over en route to the coast or as a home-from-home option when on a business trip. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Hotwire, Orbitz, Cheap Tickets, Cancelon and TripOnline SA so you can book your The Chapter House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Lazy Cow Hotel Salisbury