My husband and I were looking forward to a nice romantic weekend away for our wedding Anniversary, so when we saw the romantic weekend break on the website it looked like a done deal. How wrong we were !!!!! from the outside it matched the pictures on the website, the inside is tired and worn. The two reception staff were less than receptive, as they were busy getting ready for the evenings wedding. The room was clean, spacious and well equipped, the chocolates were there and we thought okay, things are looking up. (had to ask for a hairdryer)
After a walk round the town we returned to the hotel, changed for dinner and went down to the bar for a pre-dinner drink, we were met by a bar covered in dirty glasses, tables covered from front to back and side to side with dirty glasses. I felt sorry for the barman as it looked a bit of a daunting task ahead of him. We ordered dinner and selected from the wine list.
the starters were well presented and to a good standard, they explained that they didn't have the wine we had ordered so we selected again, and then again and again until we chose one that they did have. Then the Disco kicked in, in the conservatory attached to the dinning room. We had to shout to each other across the table from this point onward, The Main course was again well presented, but very very over cooked, the veg was soggy and on a par with nursing home food. We took cheese and biscuits and coffee in our room as the swearing in the rap music was not what I would normally choose to accompany a romantic meal. I had to return back downstairs to the restaurant to get knives, biscuits and butter to go with the cheese. the manager was disappointed with my opinion of dinner and was full of apology as he himself had taken the order. He did buy us both a drink to say sorry for this which was very good of him.
when the disco ended the guests sat talking into the night outside our window.
The first staff member in the following morning was moving heavy metal furniture around at 7 am followed shortly afterwards by the maid hoovering the corridors.
We went down and joined the queue for a table for breakfast, we were offered a four with the couple next to us as this was all that was available, we declined and offered to wait for a table of our own " not to much to ask on a romantic break" but from the huff and exasperated response from the gentleman in charge I might as well have just asked him to gather ice for my drink from the south pole by hand.
The young lady on reception was not overly concerned about my response to "did you have a nice stay"? as she offered me the bill as if I had been more than happy, I guess that she must experience this a lot!!
Will we be returning again ?
ITS A NO FROM ME !!!!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Grasmere House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.