Delightful appearance, with plenty of old world charm and autumnal colours. Car parking expensive at £15 and although I knew there was a charge, I thought £15 was very high. However, a helpful person took my suitcase up to my second floor room. I agree with previous comments that the room was warm and due to traffic noise, windows couldn't be left open. I needn't have worried about the noise though as shortly after 12.15am for over half an hour, the fire alarm sounded, due apparently to an intermittent fault. Consequently, in the morning, feeling very tired after a rubbish sleep, I looked forward to a shower. Disappointment followed as the pressure was so weak that I couldn't shower let alone wash my hair. The towel to dry off was like a sandpaper board.
Relieved I was only there for one night, and vowing to stay elsewhere when I next visited the area, I checked out. The receptionist asked if everything had been okay for my stay. Imagine my surprise. NO apology for the disturbance so I asked about the alarms. Only then was a half hearted apology forthcoming, telling me they thought there had been a fault. My suggestion that they consider greeting guests with an apology instead of waiting to see if anyone mentioned the alarm disturbance was something they clearly hadn't considered. When I explained about the weak shower and rough towels and that I wouldn't be returning, there was an apology, but I had the clear impression that they didn't particularly care and it would be my loss.
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- Also Known As:
- Red Lion Salisbury
- Best Western Salisbury
- Salisbury Red Lion
- Salisbury Best Western