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Mercure Salisbury White Hart Hotel
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Reviews (1,060)
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Reviewed October 28, 2013

We stayed here last week for two nights and found the hotel an ideal base for a sightseeing weekend.
The rooms are well equipped, if small, and very clean. We dined in the hotel restaurant on the first night and it was excellent. Breakfast was also plentiful and well presented.
When we returned on the first afternoon, there was a welcoming fire in reception. Even though a wedding was going on there were still enough staff for other guests and we could not hear the noise in our rooms.
The hotel staff also recommended a very good restaurant for the second night. We had been struggling to find something on our own.

Stayed: October 2013, traveled with friends
Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this reviewResponded November 3, 2013

Dear Heather L

Thank you for choosing the Mercure Salisbury, White Hart and for letting us know about your stay.

The hotel is in an ideal location for visiting the historic city of Salisbury and for sightseeing the surrounding areas and I was glad that the log fire was appreciated upon your return.

I was pleased to note that you enjoyed your stay and the that you found the dinner to be excellent and that the breakfast buffet was both well presented and plentiful, I have shared these comments with the kitchen brigade.

Once again thank you for your kind words and hope we have the opportunity in welcoming you back in the future.

Kind Regards

Mark Postlethwaite, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

  • Stayed: October 2013, traveled solo
    • Value
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this reviewResponded October 26, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 23, 2013

Great location near Cathedral and city center. The rooms are modern, clean and comfortable. Georgian period hotel with new addition. The staff were helpful and friendly. There is plenty of parking in the back.

  • Stayed: October 2013, traveled as a couple
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1  Thank wendySanAntonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this reviewResponded October 25, 2013

Dear wendySanAntonio

Thank you for choosing the Mercure Salisbury, White Hart and for your posting your review following your recent stay.

The hotel is in a good location when visiting the Historic city of Salisbury and in easy access of the Cathedral and city centre as mentioned, and with plenty of on site car parking space. I was pleased to note that you enjoyed the modern feel of the hotel and that your stay was comfortable helped by the helpful and friendly staff.

Once again we appreciate you taking the time in letting us know about your stay and look forward in welcoming you back in the future.

Kind Regards
Mark Postlethwaite, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

Stayed here for one night bed & breakfast.
Staff were polite and helpful.
Room was very nice with four poster bed.
Breakfast was very good.
Would recommend this hotel as it is well above average and has its own car park, which is a rarity in this City.

  • Stayed: October 2013, traveled as a couple
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Thank CymruAmByth56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this reviewResponded October 25, 2013

Dear CymruAmByth56

Firstly thank you for choosing the Mercure Salisbury, White Hart and for the feedback following your recent stay with us.

It is always pleasing to read positive feedback concerning the team in that they were polite and helpful throughout your visit, I was further pleased to note that you enjoyed a very good breakfast to set you up for the day. I will let the team know of your remarks as I am sure that this will serve as great motivation for them all.

I agree that the car parking is appreciated by all when visiting the city, enabling a hassle free opportunity to explore the historic attractions.

Once again thank you for your feedback and we look forward in welcoming you back to the hotel in the future.

Kind Regards
Mark Postlethwaite, General Manager

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Reviewed October 22, 2013

Stayed here for two nights,room very clean and comfortable.free wi fi and coffee making facilities .Breakfast was very tasty and plenty to chose from.parking is free if you have a disabled badge,ask at reception as they don't advertise it.Right in the heart of Salisbury so no need to use car.

Room Tip: Had an executive room on front,was noisy with window open but didn't spoil sleep
  • Stayed: October 2013, traveled as a couple
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Thank gill t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this reviewResponded October 25, 2013

Dear gill t

Thank you for taking the time in letting us know about your recent stay with us at the Mercure Salisbury, White Hart.

It was pleasing to read that you enjoyed a very comfortable stay with us, enjoying a very tasty breakfast to set you up for the day ahead and that the complimentary WIFI throughout the hotel was appreciated.

Once again we appreciate the feedback hope we have the opportunity in welcoming you back to the hotel soon.

Kind Regards
Mark Postlethwaite, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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