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“Good budget hotel close to the centre”
Review of Ibis Leeds Centre

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Ibis Leeds Centre
Ranked #32 of 87 Hotels in Leeds
Reviewed May 7, 2013

This hotal was ok for what we required - somewhere cheap to stay within walking distance of the centre. The twin room was a double with a sofa bed (great for the one who got the double, but not for the one on the sofa). The bathrooms are built-in pods in the corner of the room so you can hear when people are taking showers in the rooms around you. There is no on-site parking, but the car park across the road is not too expensive.

  • Stayed: May 2013, traveled with friends
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1  Thank PhillRiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSiddons, General Manager at Ibis Leeds Centre, responded to this reviewResponded May 10, 2013

Dear Guest, Thank you for taking the time to complete a review. I am glad to read that you had an enjoyable stay with us and I hope that we will be able to welcome you back to Ibis Leeds Centre in the near future. Kind Regards Sarah Siddons, General Manager

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836 - 842 of 1,243 reviews

Reviewed April 30, 2013

easy and simple check in .plenty of staff on hand to sort any problems - even bar staff prepared to help in any situation Room very good and well cleaned very comfortable bed and easy to use media Shame Wi-Fi was not free in hotel as most offer some sort of free Wi-Fi even if in public areas only

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank paul h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSiddons, General Manager at Ibis Leeds Centre, responded to this reviewResponded May 2, 2013

Dear Guest, Thank you for your lovely comments about my team. I am a very proud manager this morning and I will have great pleasure sharing this with everyone. Please keep an eye out for our new WIFI offer which will be launched in the middle of the year. I hope that we will be able to welcome you back to Ibis Leeds Centre in the near future
Kind Regards Sarah Siddons, General Manager

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Reviewed April 25, 2013

This is a good modern City hotel. Price was good but discounted so I think it could be cheaper target £45-£50 fixed. It is a budget hotel but at the quality end. Tv is 4:3 ratio rather than 16:9 which would be nice . Tune your Tellys. Staff good breakfast ok

  • Stayed: April 2013, traveled on business
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1  Thank MDJ63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSiddons, General Manager at Ibis Leeds Centre, responded to this reviewResponded April 29, 2013

Dear Guest,
Thank you for the feedback regarding our televisions. I will ensure that this is shared with my Maintenance Engineer so that we can address the issue. I do hope that we can welcome you back to Ibis Leeds Centre soon
Kind Regards Sarah Siddons

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Reviewed April 22, 2013 via mobile

Stayed here for 2 nights and room was clean and as i expected for the price which was good.
However on both nights we found bugs in the bed pillows which i think should be checked.

We was on the 9th floor which i requested a high room and they gave me what we wanted which was a plus.

We was greeted by a very friendly young woman at reception on check in too.

I would stay again as long as there wasnt any bugs next time.

Overall a nice stay.

  • Stayed: April 2013
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1  Thank fabemmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSiddons, General Manager at Ibis Leeds Centre, responded to this reviewResponded April 29, 2013

Dear Guest,
Thank you for your review. I was very concerned by your comments but I have checked our records and we do not have this reported to our reception team. Our Head Housekeeper checks every room daily to ensure we maintain our high standards and like most hotels we have a preventative plan in place. I was very happy to read that my team looked after you during your stay and I hope that we will be able to welcome you back to Leeds soon
Kind Regards Sarah Siddons, General Manager

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Reviewed April 17, 2013

Arrived from overseas flight to hotel at 1:30AM to be told no room available and would taxi to nearest IBIS in Bradford. Advised that it wiould be a late arrival! Explanation was technical difficulties with bookings, although they took payemnt a week earlier.

Drunk customer at the bar next to reception says I had same problem and they gave me a room as no booking- MY BOOKING NO DOUBT. Even for a cheap hotel service is rubbish.

Radisson Leeds saved the day and accomodated me last minute with a spare room. Now they know how to treat their customers.

  • Stayed: April 2013, traveled on business
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1  Thank Adrian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSiddons, General Manager at Ibis Leeds Centre, responded to this reviewResponded April 20, 2013

Dear Guest
I was very disappointed to read your review. Unfortunately late in the afternoon of your arrival we did have a problem with our reservation system which took the hotel a number of rooms over booked. As a result we found alternative accommodation for a number of guests. I understand from my team that you decided not to take us up on our offer of alternative accommodation and chose to find your own hotel. Please accept my sincere apologies for any inconvenience caused and be assured that we are looking into ways to ensure that this problem will not happen again in the future
Kind Regards Sarah Siddons General Manager
.

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Reviewed April 13, 2013

The hotel was overall fine---clean, quiet, helpful staff, and breakfast was edible. My major complaint is that the internet pricing struck me as outrageous. You either had to get plug-in internet along with some movie package or wifi from a private provider, and both were highly priced. I think I'm not alone in needing internet when I travel, and for this reason I'll stay elsewhere next time. It's also worth mentioning that the hotel website is not forthcoming about their internet fees.

  • Stayed: April 2013, traveled on business
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Thank travellerin30s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSiddons, General Manager at Ibis Leeds Centre, responded to this reviewResponded April 15, 2013

Dear Guest, Thank you for taking the time to write a review after your stay with us. I was very happy to read your comments regarding your stay. We have taken on board other guest feedback about our internet service and we are currently in the process of updating our system which will totally change the service that we provide. Please watch this space for further updates
Kind Regards Sarah Siddons, General Manager

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Reviewed April 10, 2013

This is a medium priced hotel for which we paid £103 for two nights, but this did not include breakfast. This was a further £7.50 each per day, but when we looked at what was on offer, we preferred to go without as there seemed to be little choice and it looked congealled as it had been stood for some time. We were originally allocated Room 503 and after asking for a better room (see comment below) we were moved to 504. The room was basic but very clean and had a new bed, with two mattresses on it, which was very comfortable. The pillows were sumptuous, feather filled. The wardrobe was quite small and might not be adequate for a longer stay. The hotel is located near the railway station but is over a mile from the city centre shops. If that location is OK for you, try the Premier Inn which is close by and has it's own parking facilities.

Room Tip: Odd numbered rooms look out onto a massive brick wall. Even numbers look out on Leeds.
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  • Stayed: April 2013, traveled as a couple
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1  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSiddons, General Manager at Ibis Leeds Centre, responded to this reviewResponded April 15, 2013

Dear Guest, Thank you for your feedback. I was very sorry to read that you were not happy with your stay with us. I treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Sarah Siddons, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Leeds Centre

Address: 23 Marlborough Street | West Yorkshire, Leeds LS1 4PB, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#21 Romantic Hotel in Leeds
Price Range: $42 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Leeds Centre 2*
Number of rooms: 168
Official Description (provided by the hotel):
Ibis Leeds Centre is a 168 room hotel located within the centre of Leeds, close to the shopping district, 10 minutes walk from Leeds railway station, 20 minutes drive from Leeds Bradford Airport. Ideal for business and leisure travelers alike. The hotel features a restaurant open between 6 p.m. and 10 p.m and a bar open between 12 noon and 1 a.m with snacks available 24 hours. Complimentary WIFI is available throughout the hotel. The hotel does not have its own car park but there is a public pay and display car park opposite the hotel where charges apply during the day and evening. ... more   less 
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Also Known As:
Ibis Leeds Centre Hotel Leeds
Accor Leeds Centre

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