Firstly let me say this place has a great reputation and as such we decided to visit prior to taking kids to see a show on a Saturday Lunchtime. We arrived at 1145 and by the time the doors opened at 1200 there were 30/40 people behind us.
We were a party of 9 yet told we couldn't book, that's fine with us.
The place has an amazing buzz about it and the smells are magnificent.
We ordered drinks and food and waited.....and waited...and waited. During our wait our waitress only came over once to mop up a spilt drink ( lady wasn't asked if she wanted another drink! ) eventually the food arrived around 50mins after ordering. I must say the food was superb. Huge portions of truly tasty food. I did ask our charmless waitress for ketchup for the kids only to be told they don't do it only a spicy version ( not great for a 3yr old I wouldn't have thought) our table was cleared in three stages each 5/10 mins apart. We had sweets and paid the bill and left.
On the whole we would go back but if service was the same next time that would be our final visit. Maybe it was just an off day.
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