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“Why sign up for Tastecard then argue about it?”
1 of 5 bubbles Review of Nazma

Nazma
Ranked #1,275 of 1,811 Restaurants in Leeds
Cuisines: Indian, Asian
Dining options: Dinner, Delivery, Reservations, Seating, Takeout, Waitstaff
Restaurant details
Dining options: Dinner, Delivery, Reservations, Seating, Takeout, Waitstaff
Leeds, United Kingdom
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Why sign up for Tastecard then argue about it?”
1 of 5 bubbles Reviewed June 23, 2013

We visited Nazmas last year as it is just at the end of our street. We had been numerous times before and always found the food to be of a reasonable standard (although sometimes too much ghee used!).
However, this experience was my last. We tried to book for a Thursday night over the phone using a Tastecard. The waiter on the phone said they didn't take Tastecard anymore. When I challenged this, he mumbled, spoke to someone else and then agreed.
We turned up at the restaurant and were the only diners for five minutes or so. We were joined in the restaurant after a short while by two females, who were seated on an adjacent table. Whilst we were eating our starter, we overheard the waiter taking the other diner's order. One of the women said she would like to order a starter as a main course; the waiter said she could not do this. The woman tried to explain that she has had half her stomach removed but the waiter was unmoved. After an unpleasant scene, the two women left and were understandably angry. My wife and I could probably understand that at peak times, ordering a starter as a main course might not be the done thing, but when the restaurant is empty this seemed extremely mean behaviour.
To compound the appalling experience, when we tried to pay the bill the waiter said the Tastecard was valid for one course only. I had to show him the Terms and Conditions before he would believe me that it covered all courses.
In summary: Message to Nazma; DO NOT sign up to the Tastecard for free advertising if you cannot honour the deal! This is not acceptable service.
I would rather cook my own Asian cuisine now than put money in the pockets of this establishment.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank michaelb722000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 reviews from our community

Visitor rating
    4
    6
    2
    4
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fabulous”
5 of 5 bubbles Reviewed December 14, 2012 via mobile

We go to Nazmas often, Definatly my favourite Indian in Leeds.
Service is brill, food is lovely, and there's always a nice warm welcome

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Loubylou86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, England, United Kingdom
Level Contributor
75 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Bonfire nigh of the curry”
5 of 5 bubbles Reviewed November 3, 2012 via mobile

An amazing meal and service would recommend the tika naan.

Still a little bit expensive for drinks

The food was amazing though could not fault with it at all.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bscdjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, England, United Kingdom
Level Contributor
75 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Great food and for a change great service”
4 of 5 bubbles Reviewed September 21, 2012 via mobile

Food was amazing all fresh and hot and arrived quickly which is not the norm for here. A very good experience and not to expensive. Two 2 courses and another main for £40

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Bscdjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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