We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Only the gym let it down”
4 of 5 bubbles Review of Park Plaza Leeds

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Park Plaza Leeds
Ranked #35 of 86 Hotels in Leeds
GreenLeadersBronze level
Kingston-upon-Hull, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Only the gym let it down”
4 of 5 bubbles Reviewed October 23, 2012

I booked the hotel through the hotel website but I quickly checked trip advisor to see if the hotel was good from a more independant view. The photos are very representative of the rooms, mine is very comfortable and spotlessly clean. My only gripe with the hotel is the standard of the gym. I spend quite a lot of time away with work and one of my main stipulations for a hotel before I book it is that the gym is okay. Unfortunately the gym is very old and worn. 2 treadmills from when the first olympics were held in Britain, the weights machines are in desperate need of some WD40 and there are no free weights to speak of. The photos on the website are really not very representative of the the gym at all. If your looking for a nice hotel for a couple of nights the location is perfect and the rooms are great. If your in town for a little longer and want to use the gym, probably look elsewhere! The gym at the Doubletree, which is 5 minutes away, is very good for a hotel gym

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank willerbywanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Manager at Park Plaza Leeds, responded to this review, November 2, 2012
The gym is under refurbishment at present and not in use, we are renewing the equipment and expanding the facilities to reopen in a few weeks time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,817 reviews from our community

Traveler rating
    1,051
    802
    522
    255
    187
See reviews for
280
913
117
858
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (523)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

Literally 5 mins walk from bars and pubs and right next to the shopping centre (literally next door). Perfect for weekend getaway. Excellent rooms and fabulous staff. Bar located on the ground floor is also fantastic. No onsite parking but carparks are literally everywhere around. beautiful view from the 19th floor also.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nadine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Manager at Park Plaza Leeds, responded to this review, October 23, 2012
Thank you for the review we located opposite the station and in the heart of Leeds for all of the shopping and entertainment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
2 reviews
5 of 5 bubbles Reviewed October 21, 2012

Excellent location, 2minutes from the train station so very handy, we recieved a really warm welcome with friendly staff on reception which was most welcome after the journey. The staff gave the low down on where to visit whist in town. It was a lovely room and spotless. Will be going back again very soon...

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Manager at Park Plaza Leeds, responded to this review, October 23, 2012
Thank you for the positive response regarding the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 21, 2012

Check in fine but.....Went to room and checked pillows, too hard, so rang house keeping to ask for a feather pillow, no answer despite letting it ring for 10mins. Called reception and they put me thro to the duty manager, apparently no other pillows available!!!!but was very sorry.
Had to make my own pillow out of the bath towel.

Came down half an hour later to meet a business colleague for a drink in the Lobby Bar at 8pm to be told that the bar closes at 8pm and would not serve me despite being a resident.Could not believe it and staff rude and could not care less... Second sign of a hotel running it's own austerity programme...

When I came back at 10pm and went to chino latino bar for a night cap walked staright thro the bar as it was sleazy, dimly lit, and certainly not suitable as a residents lounge.

Slept terribly and had a neck ache in the morning

Went down for breakfast, which was fine, but went to check out.

One lift not working and other two were full as staff were transfering laundry in the passenger lifts at 8.30 am. Walked down the emergency stair case 15 floors, and found lots of other guests using the stairs as well as Lifts not possible to use, ps staircase also used by staff to stack used room service trays on many floors and heaters etc etc.Think this could be a sfaety risk if an emergency occured.

Checked out quickly and said I would be writing this up on trip advisor, and not staying with them again, so others could see about my experience before they booked. Have been pestered by email from park plaza with apologies. But in my view the Hotel is clearly suffering from a lack of investment. Pity as good city center location and rooms good size.

Room Tip: suggest if you want a good nights sleep you choose a different hotel as noise from Train station and...
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chris o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Manager at Park Plaza Leeds, responded to this review, October 23, 2012
Thank you for the feedback, I was on duty the evening that the client stayed at the hotel, unfortunately we had one lift out of action although two others were operational, and we have now resolved the issue.

We do not have feather pillows in the hotel owing to anti allergy complaints and I was unable to assist the client on the evening. Our Scene Bar is open during the week until 8pm and at weekends until 2am, we do also have our cocktail bar open late during the week which has a fantastic atmosphere with nice quiet area’s to sit and look out over the city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 20, 2012

We stay often at Park Plaza as we visit Leeds regularly to see family. The hotel is centrally located, convenient for the train station and have never been disturbed late at night. I wanted to respond to the review stating the staff were rude. We have never found this to be the case. The rooms are clean and comfortable. Our one and only complaint regarding this hotel is that it still has old fashioned tv and not all rooms have the full range of freeview channels available to view. It just looks odd in an otherwise modern room. Apart from that we are booked again for November.

Stayed October 2012, traveled with family
Helpful?
Thank majie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Manager at Park Plaza Leeds, responded to this review, October 23, 2012
Thank you for the feedback and response, we are looking to getting the TV's changed in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed October 20, 2012

Chose the Park Plaza as we wanted a hotel which was bang in the city centre. The location is the only good thing about this place. The entrance foyer is grimy. The rooms are seriously dated - think Jimmy Savile's flat....... The tv in the room was from the 70s - and it didn't work. The wi-fi didn't work despite 3 calls to reception. On check-out, staff simply didn't want to hear about or deal with my issues. I was dismissed with, "we will send you a questionnaire and you can tell them about your issues". Of course, no questionnaire ever arrived.
So - unless you can get this place for under £30 per room per night - DO NOT GO!

Room Tip: Erm....I don't think there are any good rooms.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brianwrightz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Manager at Park Plaza Leeds, responded to this review, October 23, 2012
Thank you for the feedback, all of our rooms have been refurbished in the last 9 months and while I accept the feedback and will look into the issue's raised there is no complaint on the log while the client resided at the hotel. We always endeavour to resolve issue's if we are notified about them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Home of Johnnie Walker
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 20, 2012

Overall I would say - Good. The hotel is directly opposite the train station and therefore the centre of Leeds - plenty of pubs and eateries nearby which was helpful as the hotel restaurant is closed on Sundays. Rooms are quirky possibly ultra modern which I think works except I was in an executive room which had an box television and limited channels. Breakfast was disappointing in that the hot food was kept under heat lamps and mine was certainly not hot - good choice of cereals and fruit. Staff were very helpful.

Room Tip: High floors give good view of Leeds - executive rooms are on a corner.
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Captain_Jack_Barr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Leeds hotels
The Queens - Leeds
#10 of 86 in Leeds
4.0 of 5 bubbles 3,099 reviews
Leeds City Centre
Novotel Leeds Centre
Leeds Marriott Hotel
#23 of 86 in Leeds
4.0 of 5 bubbles 1,953 reviews
Show Prices
Show Prices
Show Prices
Leeds City Centre
Radisson Blu Hotel, Leeds
Leeds City Centre
Cosmopolitan Hotel
Cosmopolitan Hotel
#21 of 86 in Leeds
4.0 of 5 bubbles 1,366 reviews
Holbeck
Doubletree by Hilton Hotel Leeds City Centre
Show Prices
Show Prices
Show Prices

Been to Park Plaza Leeds? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Leeds

Property: Park Plaza Leeds
Address: Royal Exchange House Boar Lane | City Square, Leeds LS1 5NS, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Leeds
#11 Family Hotel in Leeds
#19 Luxury Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Leeds 4*
Number of rooms: 187
Official Description (provided by the hotel):
Park Plaza Leeds is a contemporary hotel in the heart of Leeds city centre, offering 187 guest rooms, modern function space, fitness suite, Scene! Lobby bar and the award-winning Chino Latino(R) Pan-Asian restaurant and cocktail bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Priceline, Agoda, TravelUp, Hotwire, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Park Plaza Leeds reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Leeds Hotel Leeds
Leeds Park Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing