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“Amazing hotel”

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Weetwood Hall Hotel
Ranked #29 of 86 Hotels in Leeds
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing hotel”
5 of 5 bubbles Reviewed January 27, 2014 via mobile

I recently attended Burns Night and it was fabulous. The parading of the Haggis, the delicious Cranachan, brilliant folk band, the atmosphere was really warming and the staff were lovely. Amazing hotel, amazing staff, looking forward to the next event.

Stayed January 2014, traveled as a couple
Helpful?
Thank Ellegarcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette_Hurley, Customer Service Manager at Weetwood Hall Hotel, responded to this review, February 6, 2014
Dear Ellegarcia,

Thank you very much for your lovely feedback after attending our Burns Night Dinner. It was a fantastic evening and we hope to host this event again after its success. Please check our website for our forthcoming special events throughout the year.

Collette Hurley
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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730 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Caerphilly, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 25, 2014

Spent 2 nights here which were due to work requirements. Overall is a nice hotel in lovely grounds. Clean and bright with a good balance of modern and traditional. Food was good at the pub and the brasserie. The real plus was the staff. One or two problems occurred, small room so we were upgraded FOC, a difficult customer eating alongside us so we got free desserts and coffee without asking. Staff throughout the hotel were excellent from the pub to breakfast and reception.

If the hotel falls down on anything is that as a conference hotel a lot of customers are there not because they've chosen to stay there but because they are there for a meeting / conference. The point being that little things creep in such as, not putting enough pillows, towels, tea / coffee etc. in the rooms to start off. Maybe the conference customer is a little less demanding as their employers are paying as opposed to the punter who is paying themselves and may be more demanding therefore? Some rooms are small, and possibly overpriced. We were moved / upgraded when we asked at no extra cost though!.

Food was excellent, particularly breakfast, and the conference facilities are first class

Room Tip: Rooms vary, tell them before hand what you want (don't want) and check your room before you unpa...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tudor07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette_Hurley, Customer Service Manager at Weetwood Hall Hotel, responded to this review, February 6, 2014
Dear Guest,

Thank you for your constructive feedback in relation to your stay at Weetwood Hall.
It is fantastic to hear that you found the Hotel to be clean and welcoming serving high quality food however our team will be especially pleased that you thought the highlight was the staff members.

We welcome both conference and leisure guests throughout the Hotel therefore it is disappointing to hear that you felt certain aspects lacked attention. Please be assured your comments have been addressed with the relevant departmental managers for immediate action.

We hope to welcome you back to the Hotel in the near future,

Kindest regards
Collette Hurley
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

We visited this hotel today after visiting my Mum in hospital and feeling a little down in the mouth and it was also our wedding anniversary so we felt we deserved a treat and that is exactly what we got. The sandwiches and cakes were delicious and there were plenty of them, well worth the money. The service and the calming atmosphere was just what we needed.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
Helpful?
Thank barbara w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette_Hurley, Customer Service Manager at Weetwood Hall Hotel, responded to this review, February 6, 2014
Dear Guest,

Thank you for visiting us recently for Afternoon Tea. Our team will be thrilled to hear that you found your experience to be a real treat. Our homemade scones are very popular!

We hope to see you again soon,

Kindest regards
Collette Hurley
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
92 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed January 17, 2014

Spent a couple of days there for a conference with my company.

Rooms were great, clean, tidy and very spacious. Staff were very helpful and good fun.

The conference facilities were adequate although there seemed to be people just floating about in our breakout areas.

Food was not the best but pretty good banquet style catering.

One little downside was the parking didn't seem quite adequate. I had to leave my car almost abandoned on a service road

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette_Hurley, Customer Service Manager at Weetwood Hall Hotel, responded to this review, January 19, 2014
Dear Martyn,

Thank you for your great feedback following your visit to our Hotel and Conference Centre. Our team will be delighted with your lovely comments regarding their personal customer service levels.

We hope to welcome you back to Weetwood Hall in the near future,

Kindest regards
Collette Hurley
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
146 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed January 10, 2014

I only stayed one night but the room was excellent and very spacious. The bed was excellent and really comfortable.
The whole hotel, including the room and bathrom was immaculately clean and fresh-looking.
The dinner was of the highest quality and really well presented.
The breakfast was a hot and cold buffet, which was really nice and there was plenty of choice.
Apparently though it doesn't have a gym or that type of leisure facilities.
I would certainly recommend this hotel to anyone though.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eebz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette_Hurley, Customer Service Manager at Weetwood Hall Hotel, responded to this review, January 19, 2014
Dear Guest,

Thank you very much for your excellent feedback following your recent stay at Weetwood Hall.

I am delighted to hear you thoroughly enjoyed your stay with us including the comfortable accommodation and food quality; our team will be thrilled with your lovely comments.

We do offer complimentary use of the nearby Cookridge Hall leisure facilities with transport available from the Hotel throughout the day.

We look forward to welcoming you back to Weetwood Hall,

Collette Hurley
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sleaford, England, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed January 8, 2014

Booked for New Year's Eve party package plus extra night on 30th December. Staff were extremely pleasant, welcoming and helpful. We had a superior room and well worth that little bit of extra money. The room and all areas of the hotel were clean, warm and welcoming. New Year's Eve party was an excellent night, champagne reception, excellent 3 course meal and good entertainment for a mixed aged party. Our whole weekend was very enjoyable and worth the money. Oh and shopping in Leeds is excellent

Room Tip: Superior room worth the extra
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toni N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette_Hurley, Customer Service Manager at Weetwood Hall Hotel, responded to this review, January 13, 2014
Dear Guest,

Thank you very much for your excellent comments in regards to your recent weekend stay with us. We are delighted to hear that you thoroughly enjoyed our New Years Eve Gala Dinner along with the rest of your weekend; feedback such as yours really motivates the team especially at such a busy time of year.

We look forward to welcoming you back to Weetwood Hall soon,

Kindest regards

Collette Hurley
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed January 6, 2014

We stayed here for 2 nights and felt the hotel was really good value. Rooms were comfortable and clean and the hotel has a good location. Breakfast was cooked to order which makes such a difference and the ingredients were good quality. The only problem was a particularly rude receptionist who actually snapped at another guest in front of us.I still feel it deserves 4 stars as I felt the facilities were very good for the price charged. We would happily stay again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa186258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette_Hurley, Customer Service Manager at Weetwood Hall Hotel, responded to this review, January 13, 2014
Dear Guest,

Thank you for your feedback following your stay with us. I am pleased to hear that you found your experience very good value for money due to the quality of accommodation and food.

I read with concern your comments regarding a member of our reception team; we pride ourselves on the customer service levels of our team therefore it is rare we would receive feedback such as this - please be assured it has been investigated further by our House Manager.

We look forward to welcoming you back in the near future,

Kindest regards

Collette Hurley
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Weetwood Hall Hotel

Property: Weetwood Hall Hotel
Address: Otley Road, Leeds LS16 5PS, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Leeds
#15 Business Hotel in Leeds
#17 Luxury Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Weetwood Hall Hotel 4*
Number of rooms: 114
Official Description (provided by the hotel):
Set within nine acres of woodland and gardens and built around a 17th Century Manor House, Weetwood Hall offers extensive four-star hotel services and facilities, along with a conference centre. There are 114 en-suite bedrooms, offering a variety of different styles of accommodation from junior double to feature bedrooms. Weetwood Hall also offers three dining options: Woodlands Suite, Brasserie and the award winning Stables Pub which has Cask Marque accreditation for its real ales. There is extensive onsite free parking and high speed internet. Complimentary leisure facilities are available to our residents at the nearby Cookridge Hall Health & Fitness Club. ... more   less 
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Also Known As:
Weetwood Hall Leeds
Weetwood Hall Hotel Leeds

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