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“Nice and clean hotel in leeds centre”

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Novotel Leeds Centre
Ranked #7 of 86 Hotels in Leeds
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice and clean hotel in leeds centre”
5 of 5 bubbles Reviewed June 10, 2013 via mobile

Stayed there for one night. Bed was very comfortable. Room nice and clean. Brekfast buffet has continental breakfast and english breakfast which is nice.

Disadvantages: no wireless internet, internet cost you £10 a day, same as Tv chanels. They charge extra for everything. Parking is £12 a day.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pliumpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, June 18, 2013
Thank you for taking time to leave feedback.

I am happy to announce wifi will be free in the hotel from the end of June, I would also like to confirm that we charge £9.99 for the movies package, normal tv channels are free.

We hope to welcome you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,895 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
uk
Level Contributor
178 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 bubbles Reviewed June 10, 2013

I had forgotten how ordinary UK hotels are until i stayed here for one night. It was a classic novotel offering..simple room and simple bathroom. watch out for the extra charges....no free wifi in room...£4.99 for a cable connection and the car park is £12 per night. Assuming you can get into the car park...it seemed very small! I would have given 2 stars but the breakfast saved the day. Good quality english breakfast and all freshly cooked as the restaurant was soo busy!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ukrandomtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, June 18, 2013
On behalf of myself and the team, thank you for your response.

I am pleased to announce that as of June, the wifi will be free.

I appreciate your comments regarding the breakfast, this will be shared with our Chef.

We will be happy to welcome you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 6, 2013

A good location, close to city centre shops and attractions. Breakfast choice was good, but food could have been hotter. Friendly staff who acted promptly to our complaint when housekeeping did not leave us with any glasses in the room. Hotel bar drinks are on expensive side, but lots of local bars and eating places so don't let that put you off. Good size room (queen with sofa).

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank BexGaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, June 18, 2013
Thank you for leaving feedback regarding your recent stay with us.

I do apologise for the glasses not been replaced, I am happy this was resolved straight away.

We will be delighted to welcome you back in the future.

Best Regards,

Mathieu Batut
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 5, 2013

Have stayed in this hotel about 20 times in the last year and always use it when available. Staff are always polite and the room is clean and good sized. If there was any complaints, it would be that the gym could do with more equipment. Location excellent, only 2 minutes from railway station.

Room Tip: Every time I've paid extra for a Superior Room, I've ended up overlooking an electricity sub...
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glasg0w99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, June 15, 2013
Thank you for leaving feedback.

I am delighted to read you choose to stay with us.

We will look forward to your return.

Best Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarborough, United Kingdom
1 review
5 of 5 bubbles Reviewed June 4, 2013

Lovely hotel to stay in, as always. Went to breakfast at 10 , only downside was we had to ask for food that had run out and tables needed clearing. Breakfast served till 11 , so shouldn't have been a problem really.

Car park expensive 12.00 .

Had a meal in the bar , it was beautiful

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Redz999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, June 15, 2013
Thank you for taking the time to leave feedback.

Please accept my apologies regarding the breakast, I can assure you this is not Novotel standards and will be looked into by the Restaurant Manager.

We hope to welcome you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed June 4, 2013

Good place, well center located.
Rooms as in any other novotel in europe. Clean and with what you need.
They ask 9 pounds for 24 hours of wifi, and 1.5 pound for 30 minutes, scandalous !!!!
How is it possible to provide this kind of rates and that the wifi is not given for free if you book a room !!??
On top of that, wifi (even if expensive) was not working during our whole weekend.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tamtem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, June 15, 2013
On behalf of myself and the team, thank you for your response.

I am pleased to announce that as of June, the wifi will be free.


We will be happy to welcome you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
larnaca cyprus
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed June 2, 2013

Good location very handy for train station and town centre, friendly staff, bed was uncomfortable didn't think any hotels had spring beds which squeaked every time you turned anymore. would recommend it but ask to c heck beds before you check in

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank sightseer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, June 18, 2013
Thank you for posting feedback regarding your recent stay.

Please accept my apologies regarding the matress, this will be looked into by myslef and the Housekeeper.

We will hope to welcome you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Leeds Centre

Property: Novotel Leeds Centre
Address: 4 Whitehall Quay | Whitehall Quay, Leeds LS1 4HR, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Leeds City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Leeds
#4 Luxury Hotel in Leeds
#10 Family Hotel in Leeds
#19 Business Hotel in Leeds
#22 Romantic Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Leeds Centre 4*
Number of rooms: 196
Official Description (provided by the hotel):
AA 4 star Novotel Leeds Centre is located in the centre of Leeds suiting business travellers with eight meeting rooms for up to 80 people and WiFi internet. An equally attractive base for a short break or holiday, the hotel is close to shops, nightlife and the Leeds first Direct Arena. Novotel Leeds Centre offers Elements restaurant, bar, fitness suite, sauna, steam room and limited indoor pay parking on site. The main railway station is a few minutes walk away, Leeds Bradford Airport is approximately 15 km drive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Priceline, Expedia, Hotels.com, Hotwire, Travelocity, Booking.com, TravelUp, Cancelon, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Novotel Leeds Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Leeds Centre Hotel Leeds
Accor Leeds Centre
Leeds Novotel

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