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“We Keep Returning!”

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Novotel Leeds Centre
Ranked #7 of 86 Hotels in Leeds
Certificate of Excellence
GreenLeadersSilver level
Louth, Lincs
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“We Keep Returning!”
3 of 5 bubbles Reviewed October 31, 2012 via mobile

We have stayed here on several occasions over the last few years & will keep on doing providing we can book a room at a reasonable price.
Location is great just 10 minutes to shops & restaurants. Although I disagree at having to pay car parking when you have paid to stop at the hotel, the charge of £10 per day is reasonable compared to other hotels in the vacinity.
The room is a good size so it annoys me as to why the bed is pushed up against the wall so that you can't actually step out of the bed! We had a refurbished bathroom, thank goodness as the first room they offered had a shower curtain & plastic bath which had seen better days. This room was right opposite the lift too so we returned to reception where our request for another room was dealt with efficiently
Breakfast was lovely on the Saturday morning with good fresh fruit & a nicely cooked fried breakfast. However Sunday morning was a different story, probably because it was very busy. Some of the fruit was going off & the fried breakfast not so appealing. Good pastries thou !
Overall a positive stay.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Love2Travel05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, November 8, 2012
Thank you for taking the time to leave feedback.

I am delighted to see you return to the hotel reguarly. Thank you for your kind comments, I will be sure to share them with the team.

We will look forward to welcoming you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,895 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Harrogate
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed October 30, 2012

This is a clean good value hotel. The only problem is that you can't sleep due to the windows having no soundproofing whatsoever. The hotel is not even in central Leeds yet the flimsy windows did not keep out the constant traffic noise, emergency services sirens and drunken people outside. I have stayed in central NYC and didn't have these issues. It was also windy the night I stayed, so that whistled round and rattled the windows too !! I would suggest that if you are staying here you ask for a riverside room which might be quieter.

Room Tip: Away from the front of the hotel.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LynneHarrogate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, October 31, 2012
Thank you for taking the time to leave feedback.

I was dissapointed to see your stay was not to standards, please allow me to express my apologies.

If you would like to discuss this further, please do not hesitate to contact myself directly on 0113 2240709

Kind Regards,

Mathieu Batut
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 30, 2012

This hotel was excellent, more than meeting our expectations in terms of value for money. The staff were friendly and responded positively to our requests. This hotel has a relaxing atmosphere, stunning bar/reception area and is in good location close to the station, restaurants and shops. Room basic but spacious and clean. Would recommend to all and will be returning again next time we visit Leeds +++

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1sshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, November 2, 2012
Thank you for taking the time to leave feedback.

I was delighted to read you enjoyed your stay with us.

Thank you for your kind comments regarding the staff, our team work hard to ensure every guest receives 100% customer service, it is always a pleasure to recieve positive feedback.

We will look forward to welcoming you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 28, 2012

Stayed here here for three nights over the last few months. Only five minute walk to city centre. Large room. Had an evening meal in the restaurant, they only had pasta for vegetarians but this was cooked better than some of the Italians in town. They let my little dog stay too for £5. Good quality breakfast. Nice relaxing hotel but no free wifi.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DurhamInspector6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, October 31, 2012
Thank you for taking the time to leave feedback.

I am delighted to see you enjoyed your stay with us, I appreciate your comments regarding the restaurant, I will be sure to share them wiith the team.

We will look forward to welcoming you back to the hotel in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tipperary
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 28, 2012

stayed three nights,no complaints as such ,second visit to this hotel and got a three for two night offer dealing directly with the hotel website. ideal quiet area, a short walk to the train station and city centre

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pwbola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, October 29, 2012
Thank you for taking the time to post feedback.

I am happy to read you enjoyed your stay at Novotel Leeds.

We will look forward to welcoming you back to the hotel in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 28, 2012 via mobile

Overall good stay. Confortable and clean rooms. Location very close to the train station and walking distance to the city centre however hotel area is quiet.Friendly staff. Many Breakfast choices and served till late. There is the option to pay for parcking space.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellie79_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, October 29, 2012
Thank you for taking time to leave feedback.

I was happy to see your comments regarding the breakfast and staff, I will be sharing them with the staff who will be happy to hear them.

We look forward to welcome you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Leeds Centre

Property: Novotel Leeds Centre
Address: 4 Whitehall Quay | Whitehall Quay, Leeds LS1 4HR, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Leeds City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Leeds
#4 Luxury Hotel in Leeds
#10 Family Hotel in Leeds
#19 Business Hotel in Leeds
#22 Romantic Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Leeds Centre 4*
Number of rooms: 196
Official Description (provided by the hotel):
AA 4 star Novotel Leeds Centre is located in the centre of Leeds suiting business travellers with eight meeting rooms for up to 80 people and WiFi internet. An equally attractive base for a short break or holiday, the hotel is close to shops, nightlife and the Leeds first Direct Arena. Novotel Leeds Centre offers Elements restaurant, bar, fitness suite, sauna, steam room and limited indoor pay parking on site. The main railway station is a few minutes walk away, Leeds Bradford Airport is approximately 15 km drive. ... more   less 
Reservation Options:
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Also Known As:
Novotel Leeds Centre Hotel Leeds
Accor Leeds Centre
Leeds Novotel

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