Had a birthday lunch here for my partner. Alas despite being nearly empty the food (sandwiches) took an age to appear and when they did the food was both amazingly overcooked but stone cold. We complained and sent it back and was given a full refund. On the upside the waitresses were lovely and apologetic.
So we decided to give them another try for Sunday lunch today. We booked in advanced and was greeted by an empty seating station where we were left languishing for ten minutes with no one paying us any attention so my partner had to go to the bar and ask for someone to seat us. 5 minutes later we were told our table would be ready in 5 minutes at this point we were 20 minutes waiting from when we arrived at our arranged booking time.
So we sat for 10 minutes and again we were left stranded until again my partner went to track down someone to seat us. And we eventually got to be seated at a table that had been empty since we arrived.
We were given the menu and practically everything on the roast menu was sold out as well as many of the main menu items. So we ordered drinks and considered our options. Again we were left waiting an age for our drinks (two teas) by which point the screaming children, lack of choice on the menu and no drinks appearing we got up and left without a word and shan't be going to this establishment again which is a shame as the location is great and the décor is very good too, just a shame about the huge waits, and basic mistakes.
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