The place itself looks old, filthy and in need of some serious work. The lanes broke down constantly, I have to say though, the worst part was the rude and arrogant short man who I was informed was the general manager named Christian Jackson he lacked any customer service skills or people skills in general he was cutting and utterly clueless, I am baffled as to how he has got a managerial role at all. He seemed a genuinely nasty and horrid person. The girl on reception was lovely and could not do enough for us I didn't get her name but she was a very happy and cheerful little thing.
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