I spent the weekend in this hotel, my sat nav was being a pain, so I called reception and the ladies were so helpful and were extremely patient when helping me out. They were even waiting outside for me upon arrival and there was a glass of wine waiting for me when I checked in to make the rest of my weekend more relaxed! Now that is service.
The room was on level 4 and was very comfortable. The bath filled up in minutes which was lovely and the bed was a good size and very comfortable. I did expect the shower to be a little nicer but it served its purpose and was lovely and hot. The only real draw back was that my non smoking room had been used by a smoker the day before and the smell of smoke was very strong in the bathroom. The hotel sent both the cleaner and the maintenance guy to try and help but neither could help so the strong odour was in the room after I left 3 days later which was a shame.
Me and a friend had a couple of drinks in the bar before moving into the hotels restaurant. We were both very impressed with the menu and both of us really enjoyed out meals. The staff were excellent and helped greatly when recommending celebratory drinks for us which made us try new drinks that were amazing!
The hotel is close to the main night life and for the day - shops are literally a 3 minute walk around the corner so this is ideally placed for parties or shopping weekends.
I will happily stay there again in the future - the only reason for not giving 5 stars was the smoke in the room. I couldn't fault anything else.
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- Also Known As:
- Malmaison Hotel Leeds