We’re trying to think of something positive to say about this hotel, so let’s start with the staff who are friendly and helpful, and the room service breakfast is well-presented in a special hamper with a generous selection of items. The water in the bathroom was always hot. Now for the rest…!
Sorry, based on our experience, we can’t recommend this hotel. Our room was small and not particularly exciting- we‘ve been in larger and just as well appointed in Premier Lodges and similar places and usually at less than half the price of the Malmaison. The mattresses were like concrete. We know they say they’re good and firm, but ours were also knobbly! We asked that the housekeeper check them out.
This is really just a hotel for people on business. There’s no lounge as such, just seating in the bar with rather loud background (foreground?) music. The restaurant is an extension of the bar - a bit like a gastropub. While in the bar, we ordered one glass of chablis. Be warned: it costs over £8 per glass!
And to add insult to injury, we were presented with an inflated bill at checkout. When challenged, an error was spotted and corrected.
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- Also Known As:
- Malmaison Hotel Leeds