Our bed and the room were certainly not a 'large double', as suggested by the hotel's website. My partner, who is 6ft 1, didn't fit in it! There was only one large towel in the bathroom, suggesting it may have been a single room.
The shower was jammed onto boiling hot and couldn't be used.
When we complained on check-out the response was one of casual indifference. I then complained by e.mail to the manager who (after some delay) invited us to stay again (at our expense!) and be upgraded.
I wouldn't bother. Have stayed at more comfortable places with better attitudes at better prices.
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- Also Known As:
- Malmaison Hotel Leeds