I agree with the previous reviews - this is still a good hotel but would definitely benefit from a refurb. I last stayed there 8 years ago and it is definitely lacking the wow factor it once had.
The service is still spot-on, we were offered wine on arrival and shown to our room which was a nice touch. The toiletries were great (4 kinds of Moulton Brown shower gel) and there was a good selection of complimentary refreshments/nibbles. The mattress seemed to be coming to the end of its life however and the TV was definitely too small for such a high end hotel.
My main complaint, and the reason that I won't be going back until it is sorted, was the noise. We stayed on a Wednesday night in January, hardly the busiest time of the year, and were woken up at several times throughout the night from the shouts coming from outside, 3 stories below. They really need to get double glazing especially in the rooms next to the new bridge across the canal. I dread to think what it's like in summer as there is also no air-con.
On the plus side though, the breakfast was really good. Unfortunately we didn't have time to sample the cooked food but it looked really tasty.
It's a real shame that this once fabulous hotel isn't quite living up to its reputation. I hope they address these refurb and noise issues soon. Until then, I'd suggest staying at the Marriott.
- Official Description (provided by the hotel):
- In 1991 a riverside corn mill in Leeds was converted into a refreshingly different designer hotel with exceptional service and modern English interiors. With just 41 bedrooms and suites, 42 The Calls is a unique and exceptional establishment. Handmade beds with luxury cotton linen, carefully selected paintings and drawings and friendly touches such as homemade shortbread and fudge make these spaces havens of relaxation combined with up to the minute technology. ... more less
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- Also Known As:
- 42 The Calls Leeds
- 42 The Calls Hotel Leeds
- 42 Calls
- 42 Call Leeds