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“Worst food i have ever had”
Review of Palace Chine - CLOSED

Palace Chine
Price range: $8 - $16
Cuisines: Chinese
More restaurant details
Restaurant details
Dining options: Buffet
Description: The place is in Cardigan Field Leisure Complex, Next door to the Virgin Active.
Reviewed July 23, 2013 via mobile

We should have realised it was bad by the look we got from the only 2 customers. Everything tasted as though it had been there all day.. And it looked like it too! But we gave it a try.. As you can see from picture we hardly touched any. Had to spit out a bit of chicken as it was rock solid. A man who came alone actually came over to us and asked was it just him or is this horrible.. So we told the only 2 members of staff who looked no older than 12.. They proceeded to argue that we should have told them sooner.. But as i pointed out we hardly touched any and we defiantly not there the " hour and a half " time limit we were allowed! They then said they would get it all " fresh" in there words.. Which it should have been anyway but by then i felt sick by the way i was treated. I was not happy paying nearly £30 for this so asked for my money back.. Minus the drinks as we finished those. They said they couldnt do it as they could not touch the money. By this time i had given up but was not happy leaving knowing they had won! I advised the few customers entering that they would be making a massive mistake and a complete waste of money. Seriously do not waste your time and money.

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Thank Holly12328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (51)
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34 - 38 of 51 reviews

Reviewed July 3, 2013

Everything was starngely average which i found wierd nothing was reaaly good nothing was realy bad.
Food service prices drink range cleanliness friendliness all average

Thank steve-n-toad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

We went here as a group of 9 .We were ushered upstairs were we ate substandard food with every available table stacked to the hilt with dirty plates for the entire time we were there.The floor was filthy the walls same.The level of customer service was shocking.Now I am reading this back all I can think is why.Avoid it!!!!

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1  Thank bustersmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

We bought a groupon voucher for £14.50 for a 3 course meal for 2 people. On first impressions it looks a bit drab and in need of a make over when you first walk in, but we were shown to our seats straight away and offered drinks. We had ribs, prawn toast, spring rolls and seaweed for starter which were prepared and brought to our table whilst we were deciding what to have for main course which was a choice from about 15 dishes, we had sweet and sour chicken, pork satay, fried rice & noodles, the starters were very nice, the sweet and sour chicken was very nice, the chicken was in a nice light and very crispy batter, pork satay was very nice with a bit of a kick to it and rice and noodles were lovely too. Then we had ice cream which was a ball of vanilla and a ball of chocolate with sauce on. We took our daughter with us and just shared the above which was for 2 and there was just the right amount. The food is very nice and I would definitely go back.

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Thank CMWilsonLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

We went on a groupon voucher for three courses, for 4 adults plus we took 2 children.
Food was nice, basic choice on mains but something for everyone.
They served a big plate of starters for each person and duck was delicious, crispy with no fat. Seaweed was sweet & crispy, noodles were nice and fresh, chicken curry a little on the spicy side but nice and sizzling beef and blackbean was really nice (usually avoid it elsewhere but I would get it there again and the salt and chilly king prawns were tasty too.
All round nice found and staff. The restaurant has a funny lay out but I would return.

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Thank MRSWILKO_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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