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“convenient, comfortable and classy hotel”
Review of The Queens - Leeds

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The Queens - Leeds
Ranked #13 of 87 Hotels in Leeds
Certificate of Excellence
Reviewed March 11, 2009

I was staying here with my daughter to visit the University of Leeds and wanted a central location, close to restaurants, and especially to the train station. Check-in at 8:30PM went very smoothly, the young woman at the front desk was very friendly and helpful. She arranged for our first night's free dinner at 8:45PM, which I appreciated because I knew it was a bit late to be asking. Overall, the food was very good and the servers professional and charming. The "free" night's dinner consists of a credit of 25 pounds per person, excluding drinks, which I found very correct. I did not like the music though ! Our room was located on the 4th floor and at the far end of the corridor. A large enough twin room, very clean, except for, yes, as some people have already mentioned, a bit of mildew around the windows due to condensation -- also, the sheer curtains could be replaced. But the room and bathroom were sparkling otherwise. The (twin) beds were comfortable and I found the room extremely quiet.

The hotel was within walking distance of everything I needed, including the University (approx. 20 mins). The Leeds City Art Gallery should not be missed.

I really enjoyed my stay in this charming art deco hotel ! The Queen's friendly staff, it's closeness to the rail station (they even have a "secret passage" that connects directly to the station ) full breakfast, clean room with everything that I needed, all at a reasonable price. I would definitely recommend The Queens to a friend.

  • Stayed: March 2009, traveled with family
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Thank monunisson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,145 - 3,151 of 3,304 reviews

Reviewed February 4, 2009

Well in January 09 we decided to take a weekend break to leeds, after searching around came across the Queens. I can't praise this hotel enough, a nice warm welcoming and a great central location situated right next to the trainstation. The easiest way to find the hotel is follow the signs for the trainstation. There is valet parking although i chose to stay in the trainstations car park - very reasonable. Our room was clean and well furnished. Breakfast was an array of fresh fruit to cereals to full english breakfast. Very reasonably priced and overall a very nice hotel.

  • Stayed: January 2009, traveled with family
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2  Thank HullElgringo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2009

I stayed here for five nights at the beginning of January for business. I didn't pay for it myself as my company paid, but I didn't think it was particularly cheap and on balance would have expected just a little bit more for the money and reputation. However, it was, for me, a perfectly comfortable experience overall.

Some thoughts/issues....

After reading on Tripadvisor that some rooms could be noisy depending on whereabouts in the hotel they're situated, I'd asked in advance for a quiet room away from the front of the hotel. When I checked in I asked if I had been allocated a quiet room and was told no, despite the fact the hotel was, according to the receptionist, not at all busy. I thought this odd, but there was no problem in swapping my room for one on the eigth floor, and I had no problems with noise throughout my stay. My minibar was completely empty when I arrived which I put down to the fact they hadn't expected the room to be occupied. But oddly, it stayed empty for another day, and then gradually accumulated a few items - at first only non-alcholic drinks, and then a day later a couple of beers and some snacks. But at no point during my stay was it ever fully stocked. I didn't need it so I didn't bother complaining, but I thought this was very strange and somewhat slack service.

There was the obligatory trouser press lurking in the wardrobe, but no iron and ironing board. I requested one but was told I had to keep returning it after use - I wasn't allowed to hang on for it for the duration of my stay. So rather than doing a load of ironing on my first night, or indeed any night after working very long days, I had to keep asking for it and giving it back, which seemed a bit farcical. The hotel wasn't busy, and surely they've got a reasonable number of irons? Other hotels which cost less per night manage to supply one per room on a permanent basis, and I was disappointed this hotel didn't.

I asked for a wake-up call every morning, but only on the first morning did it happen on time and without any problems. One was eight minutes late, and when I mentioned this to the receptionist, they blamed it on a "slow clock", which is surely a lame excuse for what tries to be a good quality hotel. Without going into boring detail, the wake-up call/ timing of it/ booking of it proceeded to be a problem for the rest of the week. This might seem trivial, but when staying for a week on business and often working 12-hour days, things like irons and wake-up calls feel very important!

The room itself was fine although a bit too dark and the staff tended to set the heating way too hot for my liking - 25C! - although this was adjustable and wasn't an ongoing problem. The decor was average, bed comfortable, the standard hotel fare etc (the hairdryer being attached to the inside of a drawer was slightly irritating but not a big problem). The bathroom was good - bright and clean. Breakfast was decent although when the hotel got busier later in the week, it could take a few minutes to get seated and then asked if you wanted tea/coffee/toast and for that to be served. One morning I noticed the supposedly fresh pineapple was decidedly on the turn having presumably been wheeled out over a few days, but I enjoyed the porridge every morning.

One of the best things about this hotel is its location - right by the station with a passageway connecting the two, and within walking distance of shops, restaurants etc. It was easy to leave my luggage and collect it as I left at the end of my working day, and most of the staff were polite and friendly.

And that's about it. I generally feel underwhelmed by the hotel but it's fine and suited my needs for a business trip. I think if I was travelling for leisure and spending the money myself, I'd prefer to try somewhere else.

  • Stayed: January 2009, traveled on business
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1  Thank Littlecat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2009

Went for a weekend in Leeds; not a city either of us know very well, so we chose a hotel close to the station. Very pleased with our choice: pleasant friendly and helpful staff, a fine room, plenty of space and a grand view of the City Square. The hotel is beautifully decked out in Art-Deco design; a pleasure to stay in. Will be back soon.

  • Stayed: January 2009, traveled as a couple
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1  Thank Duncan-Judy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2009

I've stayed at this hotel a number of times now, and each stay has been very comfortable. The location is very central (directly next to the train station) and the lobby is quite grand. The rooms are spacious, clean and extremely comfortable. The staff are first class and the rates (if you go to the right website) can be excellent. Fully recommend.

  • Stayed: December 2008
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1  Thank Mark2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2008

We stayed at The Queens for a 2-night weekend Christmas shopping break in mid-December. We enjoyed our stay and the hotel was up-to-scratch in all departments.

Our room was on the fifth floor and had a view over the City Square which I had requested. It was spotlessly clean, with an excellent power-shower and good amenities, including Sky Sports so I could catch the test match! The hotel's theme is Art Deco, which is well done and consistent throughout but didn't extend particularly into the hotel room itself.

Breakfast was very good, served buffet style. We also ate in the restaurant in the evening, the food was good and the service was excellent and very friendly. The hotel bar was OK but a bit barn-like and there was no real ale so, given that Leeds is well off for pubs, we just went out instead.

Parking is valet service and quite expensive but it suited our purposes for this stay, especially as I expect that all city centre parking is quite pricey.

The main benefit of the hotel is it's location which could not be better. There are restaurants on the City Square opposite, modern bars & restaurants in Park Row across the road, and many other pubs & restaurants within a 10-minute walk. Leeds Shopping Plaza is very close and Briggate shops are reached by an easy 5-10 minute stroll. All in all, it could not be better.

For a weekend break, then The Queens Hotel is recommended, especially if you can take advantage of an offer rate.

  • Stayed: December 2008, traveled as a couple
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1  Thank Seamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2008

Just enjoyed an excellent 2 night stay at this hotel. Ideally located for shops, bars and restaurants which are less than 2 min walk away. Given a very warm welcome and friendly servce by all hotel staff during our stay. We used the hotel car park which seemed value for money. Our inclusive meal in the hotel restaurant was good quality. Would stay here again and recommend to friends.

  • Stayed: November 2008, traveled as a couple
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1  Thank GreenappleMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Queens - Leeds

Address: City Square, Leeds LS1 1PJ, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Leeds
#9 Business Hotel in Leeds
#9 Romantic Hotel in Leeds
Price Range: $95 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Queens - Leeds 4*
Number of rooms: 215
Official Description (provided by the hotel):
As the most famous landmark hotel in Leeds, The Queens really does set the standard. Proudly positioned in the heart of City Square adjacent to the rail station and a host of other amenities, The Queens Hotel radiates a powerful allure from every inch of its immaculate white Portland stone façade. But the beautiful frontage is no façade, as you’ll discover when you step inside. The perfect balance of old character and contemporary elegance, The Queens Hotel Leeds combines its proud 1930’s Art Deco heritage with modern 4 Star luxury. Benefiting from £10.5 million in careful restoration, The Queens is the perfect Leeds hotel. A stay in any one of its 215 sophisticated bedrooms will leave you in no doubt as to why it is so well known. For the ultimate in exclusivity, book to stay in the QClub. Leeds’ only executive floor, situated at the very top of the hotel. Each of the 18 plush and peaceful bedrooms on this level has been fully refurbished and benefits from the introduction of a new executive lounge to relax in. Business types will find the hotel location extremely convenient next to the station and for meetings, conferences or grand banquets, The Queens is the only conference venue in Leeds with a 600-seater capacity to easily accommodate your eagerly anticipating guests or delegates. ... more   less 
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Also Known As:
The Queens Hotel Leeds
Queens Leeds

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