Just looked at the hotels website!!!! My bedroom definitely does not look like the standard room shown and described. Misleading your customers!!!
rooms in my opinion are below standard!
Thus is what they advertise ....
'There's nothing standard about any of our standard guest rooms. They're large, beautifully decorated with modern furnishings, comfortable and equipped with everything you need to chill out.
En-suite facilities including bath and showerFree internet access - so don't forget your laptop!Trouser press or ironing facilitiesTea and coffee making facilitiesHairdryerFlat screen TV with selected Sky channels and pre-pay moviesDirect dial telephoneRoom service menuAir conditioningQ-signature bed'
I checked in this evening and looking forward to checking out in the morning!!!!
I will never stay in this hotel again-rooms are not great and the bedding is disgusting!!!! I dont feel clean staying here!
I have stayed in QHotels (Cheltenham Chase) on many many many occasions (I used to stay there for two weeks at a time consistently) so thought you would be a safe bet! Very very very disappointed!
Hotel looks fab online... I selected it for its close proximity to my business venue. Its literally next door to Leeds Train Station so that was great. Checked-in, reception looked very nice.... Went up to my room 637... In less than a moment I was on the phone to reception to ask to change rooms... The room depressed me and I could not even bear to spend a minute in it let alone the night! The bedding was awful - cheap and badly needs changing!!! Charlie was very good and agreed for me to change rooms with no fuss at all. I am literally now in room 632 which had a better feel to it but its still old fashioned and cheap looking.
I did book a double bed and I am now in a single bed and the bedding is awful... The duvet is as thin as a pancake - if this is the standard of bedding in the hotel then I am annoyed that it takes a guest to have to raise it as an issue and that housekeeping management have not taken responsibility to deal with it! Looking forward to checking out in the morning... I will never stay here again and would not recommend it! The only thing I am happy with is that wifi is free and unlimited!
An unhappy guest,
- Official Description (provided by the hotel):
- As the most famous landmark hotel in Leeds, The Queens really does set the standard. Proudly positioned in the heart of City Square adjacent to the rail station and a host of other amenities, The Queens Hotel radiates a powerful allure from every inch of its immaculate white Portland stone façade. But the beautiful frontage is no façade, as you’ll discover when you step inside. The perfect balance of old character and contemporary elegance, The Queens Hotel Leeds combines its proud 1930’s Art Deco heritage with modern 4 Star luxury. Benefiting from £10.5 million in careful restoration, The Queens is the perfect Leeds hotel. A stay in any one of its 215 sophisticated bedrooms will leave you in no doubt as to why it is so well known. For the ultimate in exclusivity, book to stay in the QClub. Leeds’ only executive floor, situated at the very top of the hotel. Each of the 18 plush and peaceful bedrooms on this level has been fully refurbished and benefits from the introduction of a new executive lounge to relax in. Business types will find the hotel location extremely convenient next to the station and for meetings, conferences or grand banquets, The Queens is the only conference venue in Leeds with a 600-seater capacity to easily accommodate your eagerly anticipating guests or delegates. ... more less
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- Also Known As:
- The Queens Hotel Leeds
- Queens Leeds