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“A great nights stay in leeds”
Review of Hilton Leeds City

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Hilton Leeds City
Ranked #38 of 87 Hotels in Leeds
Reviewed April 8, 2013

I booked our room through the Hilton website. The price of the room was £64 for a double room. The hotel has a car park which is always a bonus. The check in was hassle free and very speedy. Our room was very nice. well stocked with everything you need. the bed was very comfortable. The hotel is very near the centre of leeds and close to pubs/restaurant and nightlife.
I have booked again for a night later in the year.

  • Stayed: April 2013, traveled as a couple
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Thank nickinhull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded April 10, 2013

Dear nickinhull
Thank you for taking the time to place your kind comments on Tripadvisor, further to your recent visit to the Hilton Leeds City.
Delighted that you enjoyed your stay with us, particularly our hotel`s car park, your speedy check-in, room allocation, and found the bed offered to you very comfortable.
Thank you once again for your feedback. We look forward to welcoming you back later in the year.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,735 - 1,741 of 2,276 reviews

Reviewed April 8, 2013

My girlfriend booked this hotel for Saturday night in Leeds. She mentioned that it was a treat for my B'day and when we arrived the room was amazing on the 10th floor and had birthday cake, wine, kettle chips, fruit and chocolate waiting. It was a lovely stay and a very generous thing for such a large hotel group to do when we weren't expecting anything. Would defo stay here again.

  • Stayed: April 2013, traveled as a couple
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Thank jamespickles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded April 10, 2013

Dear jamespickles

Thank you for taking the time to place your kind comments on Tripadvisor, further to your visit to the Hilton Leeds City, last Saturday night.
Belated Birthday greetings to you!! I am delighted to read that my team were able to extend our birthday congratulations to you upon your arrival. You are very welcome.
Thank you once again for taking the time to place your feedback online and we look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

Booked at the last minute on the Saturday of the Easter weekend, £69 for a double room and the offer of an upgrade for £10. Arrived at 13:30, reception on level 3, escalators out of order, however the lifts were working. The upgrade was available as was the room, the receptionist was polite and helpful. The room was on floor ten and had good views over the city. Had a night cap in the bar on the Saturday night, the drinks prices seemed reasonable but couldn't tell if the brandy coffee had brandy in or not ! The cleanliness of the room could have been better, a build up of dust / fluff on the wall mounted bedside lamps, the carpet dirty round the edges. My wife used the swimming pool & facilities and had no complaints.

  • Stayed: March 2013, traveled as a couple
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Thank Idleboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded April 10, 2013

Dear Idleboy

Thank you for taking the time to place your feedback on Tripadvisor, further to your visit to the Hilton Leeds City.
I have noted all your observations. I am sorry that our escalators were out of action having essential maintenance work undertaken upon your arrival.
Delighted that you enjoyed your room upgrade and the views offered to you via the 10th Floor.
Thank you once again for taking the time to convey your feedback.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013 via mobile

Rooms are smaller than Bewleys. Food is more expensive and very very average. If you want to experience cardboard food and robotic reception staff then this is the place for you. Even the Leeds Ibis food was better and half the price. It is close to City centre but that's it's only plus. And of course it is right next to the train station.

  • Stayed: April 2013
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1  Thank Ifyousaylook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded April 10, 2013

Dear Ifyousaylook
Thank you for taking the time to place your comments on Tripadvisor, further to your visit to the Hilton Leeds City.
I have noted your observations. I am sorry that our hotel did not live up to your expectations.
Thank you once again for taking the time to convey your feedback.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013

great location, all the staff were friendly, good breakfast, perfect hotel for a weekend break in Leeds. Breakfast was fresh and hot, good selection. Pool and fitness gym are limited but enough for an hours exercise. Room was clean and the noise was not too bad, even with a few stag/hen parties in the hotel.

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank ejmetcalfe5298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

Myself and Friend travelled for the Easter weekend, arrived and checked in with a free upgrade to a suite. Everywhere was spotless, smelling lovely and great staff.
Suite was great, clean and tidy (as expected). Nice view of the train lines out the window too.
Enjoyed an hour at the hotel health club, nice pool area and facilities.
Breakfast was lovely, again friendly staff to welcome you to the table and plenty of selection to eat.
Would recommend to all, ideal location - 5 minute walk to the actual centre of Leeds (Train station less than that).

We also requested a late check out and was given this also for free. Thank you!

  • Stayed: March 2013, traveled with friends
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Thank Anthony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded April 3, 2013

Dear Anthony E
Thank you for taking the time to place your kind feedback on Tripadvisor, in regard to your recent visit to the Hilton Leeds City.
Delighted to read that you enjoyed your stay with us, particularly, enjoying your free room upgrade and late check out, your Hilton Breakfast, our hotel`s central location and my team`s service offered to you during your stay with us.
We look forward to welcoming you back very soon and thank you once again, for your kind comments.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

We had a one night stay here as a birthday treat and upgraded to a suite which was well worth it. The room was large, modern and clean with a lovely bathroom with large bath and walk-in shower. I requested a fridge in the room, which was huge! I needed it for storing breastmilk, but it would have been ideal for bottles of champagne!

The staff we encountered were helpful and friendly. Breakfast was self service buffet style and very good.

The big let down was the pool and spa. We booked this hotel specifically for this facility and were hugely disappointed. This area needs a complete revamp. There was loud dance music blasting from the speakers, which didn't really create a relaxing, calm atmosphere. The steam and sauna rooms were tiny and the jacuzzi was part of the pool so I doubt it would have been very warm. I never got to find out as it was packed the whole time we were there. In the end we gave up and I had a relaxing bubble bath instead!

All in all we had an enjoyable stay but I wouldn't go back because of poor spa experience.

  • Stayed: September 2012, traveled as a couple
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1  Thank juliasuzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded April 3, 2013

Dear juliasuzanne
Thank you for taking the time to place your feedback on Tripadvisor, further to your visit to the Hilton Leeds City, last September.
I have noted your observations. Fridges are not offered to all guests in each room. However, I am delighted that further to your request, my team were able to accommodate your needs and offer you a fridge, as requested.
Delighted that you enjoyed your Hilton Breakfast and found my team helpful and friendly.
I am sorry to read that the Livingwell Health Club Spa and swimming pool did not meet your expectations.
Thank you once again for taking the time to convey your feedback.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Leeds City

Address: Neville Street, Leeds LS1 4BX, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Leeds
Price Range: $91 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Leeds City 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Hilton Leeds City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Leeds City Hotel Leeds
Leeds Hilton

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