I stayed here in march 2010 hoping to have a great night in Leeds city. I was with my girlfriend who invited 2 of her friends to come with us and actually recommended the Crowne Plaza as its usually great (Manchester is lovely)- But as soon as we stepped foot in the room we had problems. There was a spider on the ceiling the rooms were freezing cold , really dated and curtains that were covered in dust - This was in a superior room!!!We complained to the duty manager as our friends room was exactly the same. (Clearly not just a one off!!!)The manager showed us 2 more rooms which were also executive rooms and they were just as bad. Due to there being no suites available and all other hotels in the city were fully booked we were forced to stay in this room. I then went to the minibar and discovered it to be only half full but also containing a rotten cookie of some sort from a previous customer!!!!I was disgusted and called for management AGAIN!
Our friends room had a blood stain on the floor, toilet stank of wee and they were just as unimpressed as we were- we were ashamed to have recommended such a TERRIBLE HOTEL!
The list goes on: broken sink, no bath robes, half filled kettle remained from previous customers etc etc.
This hotel really does not live up to crowne plaza standards- they should be ashamed to have their name on it. To be honest I'd rather have stayed in a Premier inn than here. Oh, and to top it all off we asked for a wake up call the following morning which we never got!!! Management offered us free car parking for all our troubles??
On a final note, NEVER GO HERE, it's dirty, dated, old and rotting- stay away from crowne plaza leeds!!!!
- Official Description (provided by the hotel):
- Modern Hotel located in downtown area, 1/4 mile from Leeds train station. ... more less
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- Also Known As:
- Crowne Plaza Leeds Hotel Leeds
- Leeds Crowne Plaza