We are due to arrive in England (from Australia) on 20th December, staying for 6 nights in Leeds. In anticipation I have been reading New Ellington Hotel reviews since the beginning of August when our travel agent booked it for us, and was looking forward to a great stay.
I emailed the hotel last week to check on parking and the availability of breakfast on Xmas Day. To date I have had no reply from them - however our travel agent rang us on Friday 6th December to inform us that THE HOTEL IS CLOSING OVER CHRISTMAS!
Why would they leave it until 2 weeks before guests are due to arrive before deciding this???
We had arranged for several of my husband's friends and family to come to the hotel for a drink in the Gin Bar, and maybe a meal, over the time we were staying. We were so looking forward to it.
Now our travel agent has been left to find us another hotel to book into in the run up to Xmas. Definitely not on!
We have stayed at the Crowne Plaza, Leeds for the last few years and been very happy with it, but thought we'd have a change. Why couldn't the New Ellington do me the courtesy of replying to my email?! I do wonder if I had not contacted them and jogged their memory, would we have turned up tired and jet-lagged on 20th to be told that they wouldn't be open for our full stay?
The website is still advertising Xmas and New Year packages, lunch, dinner etc. Be aware that this does not involve the days around Christmas and New Year! Only by clicking on the booking form does it tell you that they are shut from 23rd - 28th and again on 31st and 1st.
So disappointed with you, New Ellington, Leeds!
- Official Description (provided by the hotel):
- The New Ellington Leeds nestles amongst a row of Georgian buildings in the heart of the financial district of Leeds. Through its doors you will find distinguished and discreet personalised service. You'll find our decor sleek, stylish and warm and our facilities offer the height of functionality. Once inside you will not want to leave.Location is second to none, with culture and posh shopping all moments away from The New Ellington - but amidst the bustle of commerce and the vibrant nightlife, The New Ellington is a haven of serenity. A luxury boutique hotel par excellence -expect Egyptian cotton bed linen, luxury toiletries, comfortable beds, 24 hours in-room dinning, cocktails to die for and fabulous breakfast. Our guestrooms are immensely comfortable, uncluttered and equipped with state of the art technology, complimentary wireless and hard-wired Internet access, entertainment hubs offering connection for ipods, laptop output and high-definition TV input, Nespresso coffee machines, rainforest shower heads and 32 -inch flat screen televisions complete the picture. ... more less
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- Also Known As:
- The New Ellington Hotel Leeds
- Ellington Hotel Leeds