We stayed at the New Ellington for two nights for our daughters graduation on her recommendation. Great location and a lovely hotel, a very helpful receptionist and we were delighted to be upgraded to a suite with a wonderfully comfortable bed albeit in the attic which due to the weather was hot to say the least. Unfortunately it is let down for what I can only describe as staff lacking an eye for detail. There is a service lift next to the guest lift however on 3 occasions we used the guest lift it was full of laundry bags or toilet rolls. We used the bar a couple of times, the second time was a painful experience with 3 people behind the bar and we were the only two guests at the bar but it still took about 5 minutes to get two soft drinks by the time the barman had found his bottle opener, ice etc and absolutely no sense of customer service. The small things slightly let down what could be a 5* boutique hotel, it would not take much to fix.
- Official Description (provided by the hotel):
- The New Ellington Leeds nestles amongst a row of Georgian buildings in the heart of the financial district of Leeds. Through its doors you will find distinguished and discreet personalised service. You'll find our decor sleek, stylish and warm and our facilities offer the height of functionality. Once inside you will not want to leave.Location is second to none, with culture and posh shopping all moments away from The New Ellington - but amidst the bustle of commerce and the vibrant nightlife, The New Ellington is a haven of serenity. A luxury boutique hotel par excellence -expect Egyptian cotton bed linen, luxury toiletries, comfortable beds, 24 hours in-room dinning, cocktails to die for and fabulous breakfast. Our guestrooms are immensely comfortable, uncluttered and equipped with state of the art technology, complimentary wireless and hard-wired Internet access, entertainment hubs offering connection for ipods, laptop output and high-definition TV input, Nespresso coffee machines, rainforest shower heads and 32 -inch flat screen televisions complete the picture. ... more less
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- Also Known As:
- The New Ellington Hotel Leeds
- Ellington Hotel Leeds