I came here with a group of 14 and the waitress just seemed like she wanted us to be in and out as quickly as possible. We had pre-ordered but were given menus, when we pointed this out to the waitress she said 'oh yeah I should've known that'! The food was very average, most of our group ate it because we we hungry. The room was freezing and there was no loo roll in the toilets even though it was the start of the evening. Upon paying the bill we noticed there was a service charge added as standard, which needless to say we asked for it to be refunded. You get better service at Mcdonalds, at least the staff are friendly.
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