No porter available when we checked in. When opening the door to our room overwhelming smell of damp. Carpet threadbare and black marks on wall. Decided to try and live with it as going out that evening. Smell still very bad. So next morning asked to be moved, Our complaint was dealt with immediately which was very good and we were given another room. But big problems with damp and water in hallways.
Breakfast was excellent. Room service very prompt and again very good food.
Overall the building itself is tired and in need of decoration outside and curing of damp problems inside. For us the name Hilton says top of the range and this wasn't.
- Official Description (provided by the hotel):
- Hilton Avisford Park, Arundel, a grand Georgian manor house is set in 89 acres of beautiful Sussex parkland. There are excellent transport links to the hotel; proximity to London Gatwick Airport and Southampton Airport and rail links direct to London.The hotel has 140 well appointed bedrooms and an array of leisure facilities including indoor and outdoor (seasonal opening times) heated swimming pools, sauna, steam room, tennis courts, squash court, putting, croquet and beauty rooms offering a range of Elemis treatments and products.There are also various function rooms ideal for weddings, christenings and family gatherings or business events catering for 2 to 550. ... more less
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- Also Known As:
- Hilton Avisford Park Hotel Arundel
- Hilton Avisford Park Arundel
- Hilton Arundel
- Arundel Hilton