We advanced booked a tour for Sunday 11 th Sept at 2pm. We had the confirmation in writing and arrived 5 mins early. On arrival the doors were locked with a message saying tour in progress, next tour 20 mins. Despite waiting outside with 5 other people for over 45 mins, the door never opened and we had to give up. They never answered the phone or responded to knocking on the door. We travelled a long distance and were let down, would strongly advise against going.
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