If you are even considering going to this place, i strongly recommend you look at it first - rather than what we did which was to look at the website. In this case pictures definitely do NOT tell the true story!
The place looks like it hasn't been touched in years. The kitchen is about 25 years old with dirty, old appliances and cupboards that are falling off their hinges. It has 2 grotty small fridges that are filthy dirty and a kitchen tap that broke while we were washing up on New Year's Eve. The utensils and crockery/cutlery are all cheap and non-matching and (unlike the picture on the website) there wasn't a table cloth or serviette in sight! We used kitchen towels as our serviettes at our family dinners for 10 people each night - not what i expect from "luxury accommodation"!!
We paid £ 3750 for 1 week to take the family away and couldn't believe it when the owner's husband (who was EXTREMELY RUDE, as mentioned in other reports) turned OFF the heating in the pool to discourage the children from using it. He also had a bad habit of walking in when it suited him and not respecting our privacy.
Avoid this place at all costs - we left early as i couldn't bare to spend another night in the 70's bedroom with the short brown curtains.
Listed below are some of the problems we encountered during our 5 day stay.
Broken light in master bathroom with no natural light (eventually fixed by owner)
Un-usable kettle filled with scales (again, de-scaled by Claire who was sweet and tried to oblige)
Old, broken, dirty, small fridges
No internet access in many areas of house - only main bedroom/living room
Kitchen units broken and utensils broken - even the chopping board had a large split in it.
Kitchen tap broken and squirted water everywhere on New Year's Eve.
Light bulbs missing throughout the house (poorly maintained)
Heating in Pool turned off to discourage swimming
Owner's husband did not respect privacy and walked in when he felt like it.
- Official Description (provided by the hotel):
- Brooklands is a 19 century barn conversion and we offer self catering accommodation with panoramic views of the Arun Valley and Arundel Castle. We have a private indoor heated swimming pool, with private gardens and parking with free wifi, quality linen and towels and Temple Spa toiletries are all provided, for an exclusive relaxing stay. ... more less