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“Spa break for weekend”

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Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Ranked #7 of 39 Hotels in Coventry
Liverpool, United Kingdom
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Spa break for weekend”
Reviewed June 3, 2014 via mobile

This hotel was Booked with spa breaks as a Spa treat with group of friends .Very pleased with spa,the treatments were good and staff very friendly and chatty,lovely pool area with all steam and sauna rooms. Rooms good ,clean and lovely food in restaurant .plenty of parking and easy to find from motorway .lovely views across the golf course from room and other areas around the hotel. Good price for the weekend stay. Quiet during the night time considering a wedding was held ,some door banging as you normally get in hotels as they were closed but it was not ongoing.

Stayed May 2014, traveled with friends
Helpful?
1 Thank paulas558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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930 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (214)
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Lichfield
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 3, 2014

We were staying at the hotel as a treat for our silver wedding anniversary but to be honest I wish we had gone somewhere else. We stayed for two nights and there was a wedding reception going on during both days and it made us feel like we were an 'also ran' on what should have been a special weekend for us. What I am most disappointed about is that our friends had paid for a bottle of bubbly to be in our room on arrival as a surprise but it never arrived. It wasn't until our second day that we found about it from our friends. I really felt bad for them that the surprise hadn't been in place. Bringing it to our room 24 hrs late really doesn't cut it. But to be honest it set the tone of the weekend...

The service was hit and miss the main cellar bar was busy as the wedding party were waiting for their room to be turned around for the evening and kids were running riot. Our friends joined us for the second night and they had many of the same problems with regard to service.

So if you plan to stay here I recommend you check if a wedding is taking place and if there is then go somewhere else. And to the hotel I would say don't forget your other guests and if you can't give the same level of service to both functions and individual guests... Then choose between them or take on more staff.

All in all a very average weekend with some disappointing elements :(

Room Tip: If you want a quiet nights sleep check to see whether there is a function on in the hotel if there i...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 28, 2014

Stayed in this hotel for 1 night last night on arrival the receptionists were very nice and informative. The rooms were standard, we were out in the chalet style accommodation. Luckily we were not right by the road as the noise from the road was quite loud even off the road. The carpets were very worn and quite dirty on the high traffic areas in the rooms and the decor was very dated. The room had a flat screen TV and tea/coffee facilities. The rest of the room was clean and as standard. We did not use the hotels facilities but the bar and swimming pool looked very nice, the bar was quite modern. The breakfast wasn't the best or the worst I have had, but no clean tables on arrival and no one came over to assist. The best thing about the hotel is the location, very covenant for the nec.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahJ258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley, United Kingdom
Level 5 Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 19, 2014

The hotel is a sort of golf country hotel but also has very good conference and business meeting facilities. The restaurant and bar meals are first class. Bedrooms comfortable and service faultless. About 6 miles or so out of Coventry it makes a good location for a get together. Had no time for golf sadly. Would stay again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scandic5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellesmere port wirral
Level 5 Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 13, 2014

I am from Cheshire and my friends are from Essex so we chose this hotel based on location. The 2 hubbys wanted to play some golf while us 2 ladies wanted to chill and relax. I am a frequent reviewer with Trip Advisor and I tell it as it is.
First check in great. Room lovely and comfortable. Food beautiful and restaurant staff great especially Jenny. Whole hotel nice and clean and the bar was great with a good atmosphere.
Pool area lovely with a good size steam room and sauna. The only thing was I do think the water could be a little warmer and the jacuzzi/hot tub was cold.
Spa treatments lovely with lovely staff. My only negative point is that there is no relaxation room or lounge to go to after your treatment. I have been on 9 spa breaks in the last 18 months and this is the first one with no relaxation room. There is nothing nicer than going to a room to chill after a treatment. I found it very strange with a hotel that advertises as a Golf & Spa resort not to have one.. This was my only fault and it is of course my personal opinion. If there had of been such a room I think I could of been giving this hotel a 9/10.
Overall a good weekend away in a clean hotel with lovely staff .

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wacka8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 11, 2014

Attended this hotel as part of a convention. There were so many of us that we actually stayed in the sister hotel, a short car drive away, and spent the days here. The food for the gala dinner on the Saturday evening was wonderful, fresh, tasty and plenty of it. The Sunday lunch was actually superb! best gravy I'd had in years, and the fruit crumble was to die for! Staff were friendly helpful and apparently unflappable in the face of so many people- several of which hadn't booked! The only downside was the fact that my vegan colleague spent the entire weekend eating mainly tasteless food, thrown together at the last minute, and served to her, mostly when the rest of the table had finished. She HAD booked, and had stated her dietary needs, and although she was philosophical, the rest of our group were most indignant on her behalf, and the fact we didn't get to eat all at the same time.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank NannyNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camberley
1 review
Reviewed May 6, 2014

Staff on the whole very friendly, room spacious, bed comfy pool and grounds excellent BUT breakfast is billed as being served 7 to 10 am but on the day we were there they had shut down by 9.45. We got there at 9.30 and had to locate, clear and re-lay our table despite one of the staff saying they would be with us. No offer of coffee, no bowls, glasses immediately to hand. By the time we had a bowl no food either.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Gillian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Guest Relations Manager at Best Western Plus Coventry Windmill Village Hotel Golf & Spa, responded to this review, May 15, 2014
Dear Guest,

I would like to thank you for your comments concerning your recent stay and I do apologise for your disappointment regarding breakfast, I can assure you this will be looked into so our service is improved.

Again please accept my apologies for this and we do hope you will visit us again soon.

Regards

John Hawley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Coventry Windmill Village Hotel Golf & Spa

Property: Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Address: Birmingham Road | Allesley, Coventry CV5 9AL, England (Formerly Windmill Village Hotel)
Location: United Kingdom > England > West Midlands > Coventry
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Coventry
#8 Family Hotel in Coventry
#11 Business Hotel in Coventry
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Plus Coventry Windmill Village Hotel Golf & Spa 4*
Number of rooms: 105
Official Description (provided by the hotel):
We have the most luxurious rooms available for weekend breaks and business stays in the Birmingham, Coventry, Solihull and the NEC area. Unlike most luxury hotels we also boast golf courses, a health club and a leisure club. You will find that unlike most hotels you will have the opportunity to relax, play sport and dine in fine style. ... more   less 
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Also Known As:
Best Western Plus Windmill Village Hotel Golf And Leisure Club
Windmill Village Coventry

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