Stayed here for a conference, booked two rooms only to be asked to share as one was 'soiled'.Needless to say we refused as booking was made five months in advance so should have been prepared. Bar food and staff where lovely however the restaurant was awful, meal was booked for 7.30pm at 22.30pm we were still waiting for dessert! Housekeeping left my room door wide open all day for all and sundry to enter(rooms where allocated outside the main hotel), shower was freezing and plumber claimed tank was empty!
Tea making facilities inadequate,kettle was faulty, stopped using it for fear of electrocution.
Would not stay here again and extremely disappointed especially as other Best Western Hotels have always been superb.More
- Free Wifi