Stayed at this hotel on a Saturday night after a business trip. We got a great deal that offered breakfast and the evening meal. This hotel is very average and our room overlooking the golf course certainly looked tired in that the carpet was badly stained, the net curtains on the patio doors filthy and the patio door could not be opened or locked very easily. Having said that the bathroom was spotless as was the bed linen. Our room was extremely hot and stuffy and whilst we did not expect air conditioning just simple things like keeping the curtains closed and offering just a sheet on the bed (instead of a 13.5 tog duvet plus top cover) would have helped.
Anybody staying on a Saturday night during the wedding season BEWARE. We had drunks stumbling around on our patio and unsupervised children running around on the greens (not great for the golfers the next day). The evening meal was very average and the cooked breakfast cold. The staff in the restaurant were very friendly. The Spa and gym were ok but the area around the pool was dirty (dirty plasters, empty drinks containers and somebody's sock??). A shame because it all looked fairly new. Lots of these 'moans' were caused by guests and the hotel can't help this but it seems a shame that Best Western has not evolved like other hotel groups to offer their guests a more bespoke experience.
- Official Description (provided by the hotel):
- We have the most luxurious rooms available for weekend breaks and business stays in the Birmingham, Coventry, Solihull and the NEC area. Unlike most luxury hotels we also boast golf courses, a health club and a leisure club. You will find that unlike most hotels you will have the opportunity to relax, play sport and dine in fine style. ... more less
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- Also Known As:
- Best Western Plus Windmill Village Hotel Golf And Leisure Club
- Windmill Village Coventry