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Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Ranked #13 of 39 Hotels in Coventry
Reviewed September 24, 2012

Recently stayed with a party of fellow golfers at this hotel through a golfbreak.com booking. The accommodation and food were all to a high standard and the staff were very helpful from the waitresses, reception through to bar and golf staff.
The golf course is really enjoyable, although the greens are very diffcult due to the amount of slope on many of them. This led to a few frustrating but amusing moments when putting. The course itself was in really good condition and there are some challenging holes. Not a course for the big hitters though as there are many short holes, inclduing the the first three par threes, which caused a bottleneck on the Saturday afternoon. My only slight criticism would be the lack of signs around the 4th/17th tees - we had to ask directions to work out which tee was which as these holes did not even have yardage/SI signs. . Overall though I would thoroughly recommend this hotel.

  • Stayed: September 2012, traveled with friends
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1  Thank blacksheep74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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844 - 850 of 976 reviews

Reviewed September 20, 2012

Stayed for one night in September 2012 for a family wedding.

No real problems - room clean and comfortable with standard bathroom and lovely view over the golf course; buffet breakfast nice in lovely restaurant again with great view (although plates were whizzed away quickly so no chance for second helping!!); staff friendly, helpful and professional.

We were in room 201 and the noise from the function room was loud (music til 1am); however, we presume we were allocated that room as we were guests at the wedding taking place there so were okay with the noise but maybe others wouldn't be!

Had a quick look at the pool; was a decent size and looked great. Cellar bar is open to public and very relaxing with smart decor and good layout allowing for both intimacy and larger groups at same time.

Great stay; would return.

Room Tip: quieter rooms (i.e. away from function rooms) are on the top floor (room no's 30-, etc) at the f...
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  • Stayed: September 2012, traveled with family
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Thank WattsysGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2012

The room was quite standard, spacious and the bathroom was lovely. The hotel itself is presented neatly and tindy. It is difficult to find as the satnav takes you the long way to get there. Unfortunately there were two weddings on at this venue during my stay, neither of which i was advised about during booking or upon arrival. This meant a great deal of noise from the venue until past midnight as well as disturbances from the guests including guests parking in my rooms allocated space which meant i had to park the other side of the complex and vomit outside my room upon waking. In addition the breakfast served the next morning was questionable. Generally I think this hotel would be quite pleasant ... except for the wedding!

Room Tip: Avoid rooms near the main complex as this is where the weddings are held
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  • Stayed: July 2012, traveled solo
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Thank Samantha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

Used this hotel as a base for visiting Coventry as surrounding area. Reception staff pleasant when booking in. We asked for a change of room so that we could overlook the golf course, this was done with no problem. The room was a little on the warm side but was no problem as we could open the window.

We used the leisure facilities on the first day and found the staff to be pleasant and helpful, the pool was a little on the dark side.

We took evening meals in the Fairways restaurant. The first evening Sunday was a lovely meal and the service was fine, however they had ran out of steaks, but this was no problem, the food was very good and nicely prepared and presented. The meal on Monday night however was slow and we had to ask where our main course was. Again once the food arrived it was very good. There were a few more people in on Monday night but nowhere near full. Breakfast was a bit hit and missa, tables not cleared very quickly and you were left to wonder which tables were available. Disappointed to find no cold meats or cheeses available. Could not comment on the cooked breakfast as this was not taken.

We ordered a newspaper for both mornings which did not arrive. We were told that they had not been delivered to the hotel. Most unsual, we were left to wonder is this a regular thing.

The fact that the hotel is on a dual carriage way does make it difficult but the reception staff were happy to advise.

Small things but could be easily put right.

In all a nice stay and would stay again.

  • Stayed: September 2012, traveled as a couple
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1  Thank Beartowners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Guest Relations Manager at Best Western Plus Coventry Windmill Village Hotel Golf & Spa, responded to this reviewResponded September 18, 2012

I would like to thank you for your comments, all guest feed back is very important to us to ensure our hotel moves in the right direction.

We do hope to see you again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2012

We stayed here as a free night after getting married at their sister location National Motorcycle Museum. The room was ok but bed was very soft and I did ask them to change the covers again as they smelled bad. Noisy corridors at night as people come and go and slam their doors - did not get a wink of sleep. Breakfast was a cattle market with items not replaced quickly enough and the staff not delivering when asked. Swimming pool and sauna were nice but spa pool was cold.
OK for a free night but I'm sure there are better places to stay in the area.

  • Stayed: September 2012, traveled as a couple
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Thank TravellerA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

Just had a 2 night spa and golf break with my wife to celebrate my 65th birthday. The hotel and golf were terrific and we were made to feel very welcome. Fairways restaurant was super and the food and service first class. We enjoyed a full breakfast in our room on both days. The golf course was great fun and is kept in excellent condition. What it lacks in length it more than makes up for with tricky greens and beautiful countryside views. All in all I can look back on a memorable birthday, made more so by our hotel hosts. Thank you. As Mr Schwarzeneger said "We'll be back."

Stayed: September 2012, traveled as a couple
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Guest Relations Manager at Best Western Plus Coventry Windmill Village Hotel Golf & Spa, responded to this reviewResponded September 14, 2012

I would like to thank you for your review concerning your stay, it is great to hear you enjoyed celebrating your birthday whilst staying in our hotel, we hope to see you again very soon.

Report response as inappropriate
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Reviewed September 9, 2012

This trip was booked back in July as 2 couples, ladies fancied some chill out time and men a decent round of golf... After searching the Internet and several deals offered we decided on this one.. We got a pretty good deal.. We decided to arrive around 3pm so we could get sorted and have a drink before the golf tee off and our treatments, we arrived at the hotel as planned, upon check in (very busy with 2 weddings) we were told there were no reservations for us! But after the receptionist checked our treatments were booked and golf but no bedrooms!! Her first words were we are fully booked... I presented the email regarding our booking and she said it had been booked through leisure and they hadn't booked our room and again said we are fully booked and only had single rooms... I asked to see her manager, he was very apologetic and said we could start our golf and treatments and rooms would be sorted ASAP, I was a little disheartened as I wanted to put cases away and relax before hand... But we sent the boys for golf and the leisure reception looked after our bags... The girls in leisure were very helpful.. We finally got into our rooms around 6pm a little annoying but the manager gave us complimentary bottles of wine as an apology, we had a lovely 3 course evening meal and enjoyable evening, restaurant staff pleasant.. The men were impressed with the course and the treatments were nice too.. As we checked out we saw the same duty manager and he was still apologetic... It hasn't put me off staying again, but I might ring and check before I get there if I do go back...

Stayed: September 2012, traveled as a couple
Thank MrandMrsDuncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Guest Relations Manager at Best Western Plus Coventry Windmill Village Hotel Golf & Spa, responded to this reviewResponded September 18, 2012

I would like to thank you for your comments regarding your spa break, your feedback is valued so we can improve on our service, I am glad you enjoyed for stay and we hope to see you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Coventry Windmill Village Hotel Golf & Spa

Address: Birmingham Road | Allesley, Coventry CV5 9AL, England (Formerly Windmill Village Hotel)
Location: United Kingdom > England > West Midlands > Coventry
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Coventry
#8 Family Hotel in Coventry
#11 Business Hotel in Coventry
Price Range: $75 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Coventry Windmill Village Hotel Golf & Spa 4*
Number of rooms: 105
Official Description (provided by the hotel):
We have the most luxurious rooms available for weekend breaks and business stays in the Birmingham, Coventry, Solihull and the NEC area. Unlike most luxury hotels we also boast golf courses, a health club and a leisure club. You will find that unlike most hotels you will have the opportunity to relax, play sport and dine in fine style. ... more   less 
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Also Known As:
Best Western Plus Windmill Village Hotel Golf And Leisure Club
Windmill Village Coventry

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