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“looks good, doesn't taste good!!!”

Decks Coventry Ricoh Arena
Ranked #450 of 590 Restaurants in Coventry
Price range: $5 - $11
Cuisines: British, Cafe
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast
Description: As an exciting and modern British casual dining restaurant, we take pride in serving up a tasty slice of home. Our mornings begin early with freshly ground coffee and great help yourself breakfasts, our lunches and dinners consist of the best modern roasts with always four British meats to choose from, they can be tailored to match your tastes - want yours with salad and Piri-piri sauce? No problem! All polished off with the tastiest desserts and cakes around.
Reviewed August 18, 2013

Me and my husband have been here twice the first time we left after 10 minutes of sitting waiting to have our drinks order to be taken. Why they can't take this when they seat you I don't know.
We decided to give it another go for breakfast, again seated by one person then left for nearly 10 minutes until a different person came to take our drinks. This real annoyed us as this is a self service restaurant the only thing the waitresses do is take drinks order and bring the drinks. While we waited we noted 4 members of staff just standing at the counter doing nothing!
We then went up to get our breakfast you get a choice of 5 items (sausage, bacon, black pudding, fried egg, scrambled egg), you can choice 4 or 6, then you self serve yourself hash browns, beans, potato mix, tomato and toast.
The toast machine was on way too high and burned everything. There was loads of burnt pieces of toast just left around the machine. I don't know why staff had not spotted this and sorted the problem but they hadn't.
The food was dry and cold and pretty much disgusting.
A place that's spent a lot of money to look good has let its self down by not servicing quality food.
We will not be returning!!!

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1  Thank VickiW22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_eatatdecks, Marketing manager at Decks Coventry Ricoh Arena, responded to this reviewResponded August 31, 2013

Hi Vicki
I am really sorry that we weren't up to par on your visit to Decks and we weren't able to put it right for you at the time.

If you would like us to respond further or directly to you please fill in our customer care form.
https://www.research.net/s/Decks_CC

Thanks Julia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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183 - 185 of 185 reviews

Reviewed August 17, 2013

Everything about this place was so so - nothing special. Could do with with a seperate area for those who only want a drink so people who want to eat dont have to wait for a table.

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Thank DERMAX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_eatatdecks, Marketing manager at Decks Coventry Ricoh Arena, responded to this reviewResponded August 31, 2013

Hi Dermax,
I would like to advise you that we do have a 'coffee shop' area at the front (carpark side) of the restaurant where you can take a seat and pay for drinks over the counter. I am really sorry this wasn't pointed out to you at the time.

I hope you will give us another try.
Regards Julia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

We attended Decks one Sunday as we fancied a Sunday roast expecting to pay the usual over priced charge because it was a Sunday we were pleasantly surprised that it was only £5.50 Each + Drinks.

All i can say was the staff were extremely helpful clean and tidy, the food was faultless and the meats were VERY VERY good.

i would recommend this place to friends and colleagues no problem!

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Thank Spike_whoof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_eatatdecks, Marketing manager at Decks Coventry Ricoh Arena, responded to this reviewResponded August 31, 2013

Hi Spike
Thanks very much for your review, we really do appreciate it.

We look forward to seeing you again.
Julia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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