We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“sent a complimentary opened bottle of wine?!?!”
Review of Blue Mango

Blue Mango
Ranked #92 of 599 Restaurants in Coventry
Certificate of Excellence
Price range: $16 - $24
Cuisines: Indian
More restaurant details
Restaurant details
Dining options: Late Night, Delivery, Reservations
Description: Award winning Blue Mango Restaurant was first established in 2007. Our aim is to provide an extra special dining experience in which to sample some of our finest traditional and newest cuisine. The Blue Mango prides itself in creating authentic indian cuisine. We use only the finest ingredients and all our chefs have a reputation for creating dishes you will enjoy. Our delicious dishes exude delectable aromas, enhancing the relaxing and friendly atmosphere of the restaurant. So let your mouth water as you browse through our alluring selection of indian dishes. Come to Blue Mango and enjoy a memorable experience.
Reviewed May 5, 2014

made an online order through just eat, the order took over an hour to arrive! ordered a garlic chicken curry and a beef curry arrived??? you don't think to check the curry so i only realised this mistake when taking my first bite! i have no idea how they got this order wrong when it was ordered correctly through just eat! i called them to tell them of the mistake so they said they will re-send the order in 10 mins. 20 mins later nothing arrived called them again and they said its on its way. 1 hour and 40 mins later the correct order finally arrives at this point my partner had already eaten his food. they also sent a complimentary bottle of wine which was opened????? i can only think they are very cheap and sent an opened bottle of wine or they opened it to spit in the bottle.

    • Value
    • Service
    • Food
9  Thank SarLJon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluemango C, Manager at Blue Mango, responded to this reviewResponded May 6, 2014

Thank you for your feedback, we always take our feedback on board. We are very sorry that the incorrect dish was delivered to you. We appreciate that you took your time to call us and let us know hence we resent the order with a complimentary bottle of wine.

We are really disappointed to read that you received an open bottle of wine as I believe that this is an accusation made against our business. When you called and notified us about the incorrect order, we straight away put the correct order out for you, the food does take time to freshly cook and be delivered to you so I apologies for the delay. However, we did also mention on the phone that you would also receive a free meal when you order next time with us. As a good will gesture we sent the free bottle of wine out, it wasn't necessary for us to do this but we like to keep our customers happy.

After the food was delivered we also authorized a partial refund on your order, this was also done so that you are satisfied with our service.

We have very truthful and honest staff, we would never do such things to let our customers down, our aim is to always keep our customers satisfied with our food and service.

Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (207)
Traveler rating
Traveler type
Time of year
Language

129 - 133 of 207 reviews

Reviewed April 10, 2014

Average food like any High st restaurant, nothing special! Service was good but starter we ordered - prawn cocktail was shocking, it was like prawns dipped in a pool of Mayonnaise.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Aman G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2014

I highly recommended everyone of all ages to go visit the amazing restaurant blue mango as it has a lot to offer. Starting from the comfortable atmosphere to the good quality service provided by all the waiters. The food is outstanding as there is a variety of choices to choose from. Overall its an amazing place and I recommend you all to go there and try it out and I give you 102% guarantee that you will love it and come back for more.
Blue mango is the best!!!!

    • Value
    • Atmosphere
    • Service
    • Food
Thank matheworchid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014

We love this place so much we go every weekend! The tandoori king prawns are perfect every time and the Jaipuri sauce is one of the finest ever tasted. The staff are wonderful, friendly and efficient. The prices are excellent and there is parking right outside. Highly recommended.

    • Value
    • Atmosphere
    • Service
    • Food
Thank mrsbeebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014

Had previously collected our meal from restaurant and very pleased but today we asked for delivery -the shish kebab smelt of fish and looked like white sausage meat. Chicken jalfrezi was not spicy in the least and also had slight fish smell keema nan was a plain naan with a bit of red paste on top and the final insult normally when we collected the meal we had free poppadoms but not tonight! Needless to say we will not return.

3  Thank Liz2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluemango C, Manager at Blue Mango, responded to this reviewResponded May 6, 2014

Thank you for your feedback, we always take our feedback on board.
I am very sorry about your bad takeaway experience. If you notified us after you received your takeaway we could have replaced it instantly with a fresh one. However, if you want to notify us in future we can sort a discount for you.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Blue Mango also viewed

Coventry, West Midlands
Coventry, West Midlands
 
Coventry, West Midlands
Coventry, West Midlands
 
Coventry, West Midlands
Coventry, West Midlands
 

Been to Blue Mango? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing