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“Good meal, friendly helpful waiters”
Review of Spice at Half Moon - CLOSED

Spice at Half Moon
Cuisines: Indian
Dining options: Late Night, Delivery, Reservations
Restaurant details
Dining options: Late Night, Delivery, Reservations
Reviewed February 3, 2014

We also went on a Groupon offer, good value and good service.
We would happily return in the near future.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islam29, Manager at Spice at Half Moon, responded to this reviewResponded February 4, 2014

Thank you verry much sir .. We r looking forward to see you again..your comment is highly appreciated ... Spice@halfmoon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (75)
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30 - 34 of 75 reviews

Reviewed February 3, 2014

We added an additional diner to our table and advised that we would pay the full price, told no spare chairs available so initially offered a bar stool which meant the person was looking down at the table from a considerable height, eventually changed to something smaller. Inside was cold as the heating seemed to be on very low. As a Groupon customer I feel the quantity of meat in the dishes had been reduced even though we ordered dishes that where under the price ceiling on our voucher. One of our diners did not finish her meal so asked to take it home, at first they wanted to charge us for the container then told us it was free, we declined their free offer. It also took 3 attempts to get our bill when we had decided we wanted to leave. We will not return even though it is a short distance from our home.

    • Value
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1  Thank Barry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014 via mobile

Rang day before to book,was told 8.15. When we arrived the next day they had no recollection of our booking,but they fitted us in after a short wait. When I handed the groupon to the waiter the service level seemed to drop.the starters were ok and the Carl
ing lager was satisfactory but my wife's Pepsi was flat. The main courses were rather bland and tasteless. My wife found a hair in her Korma and called the waiter over,he was extremely sorry and asked her if she wanted to have another main course. The manager then came over and said it wasn't a hair but part of some fruit,and basically she wasn't getting another main course. We just sat there open mouthed.
We drank up,paid the bill and left. We would not go back if it was free.
Don't waste your money on this place.

    • Value
    • Atmosphere
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    • Food
Thank 195,719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

Groupon booking for 4 was accepted 7/8 days before. Turned up in our group for a good night out on Sunday... and Guess what...once 'the manager' knew we had groupon voucher.. he couldn't find the booking. He accused us of turning up without booking.. - NOT a good business strategy - 'The manager' would not accomodate in anyway. Only the thing he could say was to contact and get the money refunded.

The manager was rude and abrupt.. apart from saying 'Sorry' (which he didn't mean it) all he wanted was to get off his premises. What he did let slip was that - 'the local villagers wanted to help him advertised through groupon, however, what he seems to be regretting that instead of 100 there were 200 goupon vouchers out'... thus what we gleaned that he didn't want to honor the committment he made. Groupon should undertake investigation and not allow the traders to get out the committments they make, otherwise their own reputation is likely to be tarnished.

With regards to 'the manager' at Spice at half moon....he has no people skills and has no business accumen... Surely...heading to be bankrupt soon. DO NOT RECOMMEND to anybody... You go to a restaurant for good meal, relaxing atmosphere and to have good times with your friends & not to be insulted, abused and disgraced by an unknown stranger. SORRY SPICE @ half moon..this is likely to be an expensive mistake of yours!

    • Service
2  Thank mkasli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

We had booked for 4 on 26th January for 7.00 We were told that there was no record of booking - the man would not accommodate us - told us lots of people come in say that they have booked when they haven't. Never been so insulted in all our lives!

    • Atmosphere
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1  Thank Surinder K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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