This place is visually stunning & pretty tasteful in terms of decor & interior; however, the food is below average & tasteless & the service was beyond bad; both of which just ruined our entire experience! Coventry has limited venues to say the least & this place was a refreshing prospect, yet despite an expensive refit, the management & proprietors have a long way to go to match contemporary competitors in terms of quality in all areas & to justify their prices! Whilst the establishment is not excessively pricey, what appears on the surface to be good value & reasonable, actually becomes a false economy when the food is dire & the attitude of the waiting staff is beyond rude & ignorant! Serious staff training is required immediately as the waiting staff were not aware or knowledgable about the menu options etc when asked; this is a fundamental basic of waiting staff & their couldn't-care-less attitude was disgraceful! However, the management & proprietors must be aware of this factor since they are responsible for sourcing, interviewing & employing such ill mannered, intellectually challenged personnel in the first instance! This venue is heavily relying upon the fact that their immediate competition is extremely limited & I for one, begrudge spending my hard earned money where it is not welcomed, valued or appreciated! This is definitely one place where all that glitters is most definitely not gold!
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