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“GOOD FOOD....AWFUL SERVICE”
Review of Rupee Lounge

Rupee Lounge
Ranked #69 of 617 Restaurants in Coventry
Certificate of Excellence
Cuisines: Indian
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed January 29, 2014

Our party of 6 visited on a Saturday night for a family get together. Table was booked for 7.00pm and on arrival we were shown quickly to a comfortable area near the back of the restaurant. The place itself is quite small but very well decorated, including the toilet facilities which were absolutely spotless and well appointed. After about 10 minutes nobody had returned to our table and we had to collar a passing waiter to request menus and order drinks. Once we had managed to order a round of drinks they quickly appeared and the Cobra lager was excellent. Our starter and main orders were taken. The starters eventually appeared at our table when we had been seated for an hour. They were nicely presented, hot and tasty. On the downside the waiter started to try and clear the starters before we had all finished eating them ! No further service was forthcoming and we had to chase up the mains several times, these appearing at 9.00pm when we had been there for two hours. These were preceded by a waiter making a great show of producing hot plates held with napkins. Shame the plates were only lukewarm as were the hot plates produced at the same time. When the food did appear it was very nice, flavoursome, attractive, tasty and well presented and also value for money.

There was a very active take away service in evidence and during the whole course of our stay a continual stream of people called to collect their orders from the front of the restaurant. Most of these seemed to only have to wait a very short for their food. Whilst this is obviously a testament to the quality and popularity of the fare on offer it would seem to indicate that take away food was being given priority to the detriment of the service offered to the seated diners.

All in all a culinary experience that could have been a lot better. Quality and value for money food, let down by very indifferent service.

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Thank derekwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 - 123 of 141 reviews

Reviewed January 26, 2014 via mobile

Got there at 7 didn't get meals till 8.30. Got 4 prawns in my king prawn jalfrezi and it was bright red.....why? Bed service. Mediocre food.

1  Thank rustylee45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014 via mobile

Currently stood in the front of the restaurant waiting for my food 45 minutes after they said it would be ready. That is all.

3  Thank danm1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

We've just got back from a visit to Rupee Lounge & we'd highly recommend the restaurant - good food & excellent service.
An unexpected treat

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Thank JimandStella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

We went there a Sunday and got give a nice table by the Taj Mahal picture !! Staff were very friendly and the guy by the bar took are drinks and papadoms straight away and threw out the evening he came and checked up on us !! Also brought out a birthday cake for my daughter which was very nice of them with birthday song !!

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Thank Tanya_evans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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