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Premier Inn Coventry City Centre (Earlsdon Park) Hotel
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807 - 812 of 880 reviews
Reviewed October 1, 2012

I sometimes stay during the week and am always impressed with the attitude of the staff. They are obviously well trained, and are most welcoming and friendly. The rooms are large, clean, modern and comfortable.

The food in the restaurant is good too. Not sure if there is a full-time chef present, but the food is well cooked and presented. They say that you get what you pay for, but I have paid much more for food of a much lower standard.

  • Stayed: September 2012, traveled on business
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1  Thank lappins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

As always, a beautiful, spotless, large and comfortable room - you can never go wrong with a Premier Inn. Be warned, you do have to pay for parking here though. Staff ( I think his name was James) at the reception was lovely. Bed comfortable, breakfast yummy. Room had a fantastic view of the sunrise over Coventry. Would love to stay again.

Room Tip: Got a disabled room - lovely big bed!
  • Stayed: September 2012, traveled on business
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Thank Heather2119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

This was a much anticipated stay for me as I spent 4 years in Coventry Technical College in the 1970's as an engineering apprentice and I was keen to see inside the building again 40 years later. Premier Inn have done a great job in the conversion of their half of this lovely iconic building. [There aren't many lovely period buildings like this in Coventry so I was happy to see how well it has been used]. Check in was quick and easy with help from the friendly front desk staff to use the auto check in counter. I loved the old staircase in the building it's hardly changed from how it looked 40 years ago after a sympathetic renovation - lovely.

The staff is this hotel are great - they are well trained, personable and a real asset to PI. I especially want to commend 'Norma' a waitress in the breakfast room and Kyleigh (?) on reception very very helpful ladies. Also James the bar manager was great and Paul on breakfast service.

The rooms are standard PI if a bit larger than normal - very comfortable bed and pillows. Being a new PI (only 9 months old) the bathroom is very new and everything works really well, with a great shower. Rooms are cleaned very well each day.

The breakfast is great all you could want and is well cooked and delicious. The bar/restaurant has been decorated quite stylishly and is a "stand out" in Coventry which is not blessed by much style anywhere and this is better than its normally dismal pubs and restaurants. I've already mentioned Norma in the bfst room who has great customer service attitude - couldn't be more helpful (employee of the month ?)

Now the 2 negatives.

1. Parking - I didn't even attempt to go in the hotel car park - so many awful things have been written about it - I didn't want the stress nor the cost. Side street parking is quite difficult - I was there 5 nights and always got a spot (just) either in Albany Road (limited to maybe 20 cars or less) or in Butts/Queens Rd outside all the local restaurants. Parking here is restricted in the day till 6pm to 2 hours. Very difficult if you can't get in these 2 roads - the Rugby Club next door looks 'safe' but they have clamping threats posted all over the fence. Better not risk that. Across in Windsor St is possible but hard to get a spot and it isn't great walking back from there in the evening. All the side roads off Albany Rd are 'residents parking' only. So parking IS a big problem - you may be lucky but it's 50-50 most nights if you'll get a spot

2. Smoking - any kerb appeal the old college has is ruined by literally hundreds of cigarette butts discarded on/in/around the main entrance - not a very nice welcome. Nobody ever seems to clean or sweep these up - why isn't someone in management looking at this and ensuring it's done, this is a terrible first impression. Looks like the back door exit of a nightclub on Sunday morning - there seems no pride in anyone wanting to clean it up. Why would you want this to be the 'Welcome' mat for your customers? Shame on you. If I was the manager I'd have someone out there every 15 mins sweeping up.

Would I stay again? Well it's a bargain for £29 a night if you can get one of those offers, so Yes I would stay again at that price. It's not worth the advertised door rate of £57. I would need to have the £29 a night rate but it's not worth more than that, so I'd go elsewhere if the price was higher. Breakfast was great and would make me return. Staff were all great !! Car Park issue and cigarette butts (I know it's called "The Butts" but that's no excuse) would mean a 'No' for me but 2 problems that a caring management can easily sort out. Over to you PI to comment please!

Room Tip: Rooms facing The Butts are large and with lots of light from the big 1930's metal framed windows.
  • Stayed: September 2012, traveled solo
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2  Thank Kopite52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2012

Straight to the point this venue is going to get a slap over the wrist for TWO issues.
1) Parking. Its £8+ Per night in the car park next door and this is NOT mentioned on the website (see photo uploaded) All other Premier Inns TELL you if its chargable parking. Not good!

2) Wifi IS NOT FREE as per advert out of front. Its chargable after half hour. You are allowed a taster or "Trial" period but its not free. So big rap over the knuckles for this.

For a £58 room that adds an extra £8 for parking and £3 for wifi. When looking for a best local rate the real cost is £69

Overall no complaints about this new hotel in general. All clean and tidy.

I booked this venue to be close to RICOH arena for an exhibition. But really I should have stayed out of town and near the motorways. If you want a place to crash the night there are better and cheaper without getting stuck in the Coventry ring road in rush hour.

Overall I was annoyed that the "Extras" cost me. And when I was looking for a place to stay these things add up. Added by stealth....

ALSO one big tip. There are STREETS you can go park in if you want to avoid the £8 charge right opposite the carpark. The car park is not really "safer" because its open access and no barriers. My tip. Go park in the street and save some money.

THEY DONT TELL YOU THIS ON ARRIVAL !!!!!

  • Stayed: September 2012, traveled on business
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3  Thank 365drills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012

This is definately the best Premier Inn i have had the pleasure to stay in so far. The staff were very friendly, helpful and knowledgeable. The room was spacious and immaculate. Great nights sleep on a well presented comfy bed, bliss! The dining area is very modern and the staff are super friendly, which is always nice. My only gripe is you had to park in a paying car park which is situated right next to the hotel, the cost is £8.10 for 24 hrs as long as you use the paying machine by the reception, otherwise it will cost you £9, so a 10% discount is offered to staying customers.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Marco G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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