We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent customer service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn - Coventry M6, Junction 2
Ranked #7 of 39 Hotels in Coventry
Certificate of Excellence
Sheringham, United Kingdom
Level Contributor
156 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Excellent customer service”
Reviewed February 5, 2013

Another weekend away with leisure facilities. One or two problems with things so I spoke to the staff. Nothing was too much trouble, our room was changed and Michelle was very helpful with the local buses which for a Sunday was very useful. Breakfast was very good. The scrambled eggs were excellent - they can be very grey, cold and solid - but these were yellow and hot. Fun and games on Sunday evening, a power cut locally (not just the hotel) at 9pm. Very few staff on then but handled very well and just as we were enjoying a free drink from the bar the lights came on again and we all disappeared again to our rooms. Felt very sure that if there had been a fire that it would have been handled well by the staff.

Room Tip: Try and get one facing the back - there are loads of bunnies to be seen on the grass.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coffdrop60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

766 reviews from our community

Traveler rating
    273
    288
    137
    46
    22
See reviews for
111
133
31
364
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Highcliffe, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 31, 2013

First class all round ,Happy staff,very good rooms, quality food & service.
Stayed one night before going into hosp for an op, and returned for 3 nights to rest after op.
Before driving(150 miles) home.
All the staff were so helpfull nothing was any trouble to them. It was nice to be looked after by such a happy work force.
Would not hesitate in returning or recommending this Holiday inn.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MICHAEL R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 31, 2013

went to stoneliegh militaria show at stonliegh park on sunday 27th jan, for us its a 2.5hour journey each way so a hotel was required. we choose the holiday inn j62 in Coventry.at last made the right desition the hotel and staff were great, helpful staff,clean and tidy rooms nice and modern and bar prices not to bad. we would love to have eaten here but the menue was just to much money for us what a sham we therefore when to the nearest pub 5oo meters away with meals starting from £5.99, But we did desided to have the breakfast on the sunday morning which was £7.50 and as it was a buffet full English breakfast we left full and very happy.I can honestly say well done many thanks and we would return as required.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Howard922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
117 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed January 27, 2013

We stayed here for one night due to its location close to coventy hospital, the second day we checked out and went to the hilton near by which was much better.

The room was small and cramped and the bed was not comfortable as you could feel the springs.
it had a very sterile atmosphere and seemed empty.
We were the only ones in the bar later on, i didnt like the cold atmosphere, saying that the food we ate was surprisingly ok and the one bar staff was attentive and pleasant.
the breakfast also had plenty of choice and again the staff member Pat was polite and pleasant.
Another guest checking out before us commented on the beds to be told, well we check them twice a year!
I would not stay here again as there are plently other choices in that location.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bankrupt2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl F, Manager at Holiday Inn - Coventry M6, Junction 2, responded to this review, January 28, 2013
Thank you for taking the time to review our property. It is our aim to consistently provide superior service and accommdodations and your comments are invaluable to us. Kindly be assured that we will look into the issue with the bed springs as they are due for a review.
Your comments with regards to our facilities and staff has also been noted.
We give the utmost inportance to our guests comments as they help us to improve, and continually provide the best guest experience possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yorkshire
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 25, 2013

Stayed 4 nights on business,small room for a double, overpriced food and drink, good choice and courteous staff at breakfast. Tried to charge me at checkout for food I hadn't had and no one had signed for. Didn't use the leisure facilities.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stumpy1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn - Coventry M6, Junction 2, responded to this review, February 7, 2013
Dear stumpy1955,

Thank you so much for your candid review of our hotel. I am glad that you liked the choices for breakfast as well as the staff. I am sorry that you encountered some issues on some aspects during your stay. Rest assured that your comments will be reviewed by our team and take actions accordingly. We hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry
1 review
Reviewed January 19, 2013

In view of the location and first impressions I was a bit disappointed with respect to following points
1) The receptionists were nice bur not adequately trained. After I checked in and was informed that breakfast was not included, they gave me a coupon for the breakfast. Naturally I thought that i f I do show up for breakfast my coupon will be taken and I will be charged £10 for breakfast.I did not use my coupon as my business provided me with breakfast. I WAS VERY SURPRISED THAT IN MY FIINAL BILL I WAS CHARGED FOR TWO DAYS BREAKFAST. I pointed out the error which was rectified.
Secondly on the day I checked in I was asked to be woken up at 5. 00 am, No such service. Luckily I had set my iPhone alarm aT 5.00 am as plan B.
On the whole I believe tthis was down to ill trained receptionists on the first night. I did get the alarm on the right time the second night.

The room itself was ordinary - No bar. Ordinary bathroom with cold towel rails. With regards to the room, although it was spacious for a single person, the heating rail for towels was not working despite the fact that I switched on the digital heater system in the room.

The hairdryer was in an elusive location in a drawer- found out after I asked the receptionist on the same night I checked in

Having been to many international hotels, I think for the amount of money I have neen charged for a mediocre room I will not book through easy book.com

Perhaps I would have had a better service if i had booked the hotel directly

Sandeep

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Sandeep K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn - Coventry M6, Junction 2, responded to this review, July 31, 2013
Dear Sandeep K,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service and the room amenities. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire Dales National Park, United Kingdom
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed December 2, 2012 via mobile

We stayed here for 1 night on a bus trip, rooms were nice and very clean, dinner was a set menu and large portions, breakfast had a large choice.

There was a christmas party on whilst we were there and we were not disturbed by it

The only critism is the bar prices, for half a larger and a large glass of wine it was £9.50 very expensive!! the second round was a larger and a coke which was £3.95 this is about average priced

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simplysu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Coventry hotels
0.4 mi away
DoubleTree by Hilton Coventry
1.6 mi away
Coombe Abbey Hotel
Coombe Abbey Hotel
#3 of 39 in Coventry
4.5 of 5 bubbles 2,757 reviews
4.1 mi away
Citrus Hotel Coventry by Compass Hospitality
Show Prices
Show Prices
Show Prices
6.2 mi away
Best Western Plus Coventry Windmill Village Hotel Golf & Spa
0.4 mi away
Premier Inn Coventry East (M6,Jct2) Hotel
5.1 mi away
Village Hotel Coventry
Village Hotel Coventry
#8 of 39 in Coventry
4.0 of 5 bubbles 2,013 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn - Coventry M6, Junction 2? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn - Coventry M6, Junction 2

Property: Holiday Inn - Coventry M6, Junction 2
Address: Hinckley Road, Coventry CV2 2HP, England
Phone Number:
Location: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Coventry
#10 Family Hotel in Coventry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn - Coventry M6, Junction 2 3*
Number of rooms: 158
Official Description (provided by the hotel):
Located in the heart of England the Holiday Inn Coventry M6 J2 is a spacious purpose built hotel with air conditioning and high speed internet access. The hotel is situated on the outskirts of the historic city of Coventry. It enjoys a prime location benefiting from the motorway networks of the M6, the M1 and the M69. The Holiday Inn Coventry is only a 15 minute drive from Birmingham Airport and also a 15 minute drive from the Birmingham National Exhibition Centre (NEC). Coventry City Football Club's stadium, the Ricoh Arena, is just an 8 minute drive. They have hosted concerts like Oasis and Take That, the Rugby EDF Energy Cup Semi-Finals and the Midlands Motor Show. Also located beneath the arena is the 36m Isle of Capri Casino offering gaming and entertainment. The hotel is a perfect base for exploring Coventry and Warwickshire. Just a short drive from the hotel you can visit the historic castles of Kenilworth and Warwick, the stately homes and gardens at Stoneleigh Abbey and Coombe Abbey. For the motor enthusiast there is Silverstone and Mallory Park motor racing circuits, Coventry Transport Museum and the Heritage Motor Centre all within easy reach. Back in the hotel after a day exploring indulge yourself in our Spirit Health Club with Swimming Pool, before dining in our contemporary restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotwire, Hotels.com, Orbitz, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Holiday Inn - Coventry M6, Junction 2 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn - Coventry m6, Junction 2 Hotel Coventry
Coventry Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing