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“poor cleanliness”

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Ibis Coventry Centre
Ranked #16 of 39 Hotels in Coventry
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551 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Auckland Region, New Zealand
Level 6 Contributor
138 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed July 27, 2013

Stayed a couple of nights and found the hotel of good quality. It's a bit of a walk into the central city but not too far, and an easy walk from the train station (unless you ask a policemen who sends you by the most circuitous route imaginable!!). A fridge and safe deposit box in the room would be a useful addition, as would a guest laundry room.
I would echo the criticism of the air con. No explanation given in-room as to why it shuts down - I thought it was faulty. And 21 degrees is higher than many would want the room to be set at (I usually go for about 18 degrees). Outside temperatures are not reflected inside the hotel rooms. An unusually hot summer is no excuse - the guest should be able to control their own environment.
Rooms facing the main arterial road are a bit noisy but not too bad.
Good sized rooms and well maintained.

Room Tip: Ask for a room on the side of the hotel away from the main road.
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  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nzbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisCovManager, General Manager at Ibis Coventry Centre, responded to this review, July 29, 2013
Dear Sir/Madam,

I would like to thank you for posting your review.

We are very pleased that you enjoyed your stay. Please, may we inform you that we have safe deposits available free of charge at the reception desk. We also arrange for laundry and dry cleaninng returned on the same day. Prices are displayed in the bedroom. Please, accept my apologies for the fact that you found the room temperature to be too high. During the last two weeks of very hot weather we made sure to draw the blings in order to block the sunlight and we left the windows slightly ajar to ensure flow of fresh air. Please accept my apologies that these measures did not keep the room as cool as required.

Again, thank you for your feedback. We hope to welcome you back to Ibis again.

Kind regards,

Joanna/ General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ryde, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 14, 2013

I stay in Ibis and Ibis Budget Hotels regularly, pretty much every week. This one was totally up to par, all that it should have been, and the staff were splendid. No complaints. I had with me some foreign visitors as well as a UK business colleague, and they all commented on how comfortable and correct everything was. All marks again!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank BigBro1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisCovManager, General Manager at Ibis Coventry Centre, responded to this review, July 16, 2013
Dear Sir/Madam,

I would like to thank you for your review. We are very pleased that both you and your colleagues enjoyed your stay with us. I will share your feedback with the hotel team. I am sure that everybody will very much appreciate your very positive review.

We hope to welcome you back again soon.

Kind regards,
Joanna/ General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Level 5 Contributor
56 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 10, 2013 via mobile

Check in good.
Had to ask to change rooms, booked a double (business trip) and odd numbers face a BUSY/NOISEY main road, but staff were pleasant and let me change due to noise.
Rooms very basic but overall very clean.
Beds seem thin so don't turn over inn your sleep.
Breakfast ok..... ish
Hash browns, scrambled egg and sausage over cooked.
On checkout asked to pay for my parking !
Overall ok, staff very pleasant but a basic hotel.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank w444yns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisCovManager, General Manager at Ibis Coventry Centre, responded to this review, July 11, 2013
Dear Sir/ Madam,

Thank you for sharing your feedback with us. We are glad that you enjoyed your stay. At the same time I am sorry that you found some of our breakfast buffet items over cooked. I will share your feedback with hotel breakfast team. I am glad to see that we responded to your room move request promptly. I would like to inform you that we offer the most attractive car park price out of all hotels located in the city centre of Coventry.

We hope to welcome you back again.

Kind regards,

Joanna/ General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level 4 Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 9, 2013

Recently stayed at this hotel near the city centre. After a few laps around the Coventry ring road we found our way off and made our way to the Ibis. Plenty of parking easy check in and nice staff very helpful. Room was surprisingly (for the price) very good, spacious very clean and most of all a very comfortable bed. Breakfast was very good plenty of choice.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marettag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisCovManager, General Manager at Ibis Coventry Centre, responded to this review, July 11, 2013
Dear Sir/ Madam,

Thank you for your review. We are very pleased that you enjoyed your stay with us and that you found our New Sweet Bed by Ibis comfortable. I will share your positive comments in regards to breakfast with the team.

We hope to welcome you back again soon.

Joanna/ General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed June 28, 2013

Hotel itself is perfectly fine and appropriately priced for the area. However, drunken guests making noise banging on doors early in the morning made for an interrupted night's sleep, which was even worse for the fact that it was on a Sunday night into a full work week. Management assured me that this was being dealt with appropriately, but it was still disappointing nonetheless.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank intrepidvoyager01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisCovManager, General Manager at Ibis Coventry Centre, responded to this review, July 1, 2013
Dear Sir,

I would like to thank you for your comments. We are very pleased to see that your overall review of the hotel is very good. At the same time, once more please accept my apologies for the fact that your stay was disturbed by noisy guests. We have security on site every night as well as 24/7 reception team available. While we do our best in order to ensure comfortable stay to all our guests, it is sometimes challenging to control all the hotel areas.

We hope that this incident did not spoil your image of the hotel and hope to welcome you back again soon.

Kind regards,
Joanna/ General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Coventry Centre

Property: Ibis Coventry Centre
Address: Mile Lane, Coventry CV1 2LN, England
Location: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Coventry
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Coventry Centre 2*
Number of rooms: 89
Official Description (provided by the hotel):
Ibis Coventry Centre is ideally located in the historic centre of Coventry, a short stroll from the busy shopping districts, 5-7 min walk from train station and 10 minutes by train or 20 by car car from Birmingham NEC. The hotel has 89 en-suite rooms with double showers, air cooling system, free wifi and tea and coffee making facilities. It has a restaurant open on most weekdays and a snack menu serving warm food 24/7. There is also a bar and private on-site car parking available for additional charge (£5 per vehicle per day). Wireless Internet is available in the hotel free of charge. ... more   less 
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Also Known As:
Ibis Coventry Centre Hotel Coventry
Accor Coventry Centre

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