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Coventry Hill Hotel
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Reviewed December 30, 2013 via mobile

Stayed 27th 30th dec

Where do I start? Booked with travel style said we was going to Torquay had confirmation via emails when booked, to get a letter week before sayin we off to coventry.. Thought fair enough, read reviews thought why we being punished? But hey gave it a go! Arrived to a multistory carpark with windows lol looked horrid from outside, nothing around you nothing at all, a main fast road, no shops no nothing.

Booked in quickly, we was on 8th floor got to our room.. Soon as we opens the door we got hit by an icy cold breeze room was in its minuses at least! Smelt like cigarets, damp, windows covered in mould, net curtains didn't fit the windows huge gap, different coloured curtains very old fashioned needs ripping out and re doing. It really is revolting.

Wallpaper peeling of walls due to damp!

Bathroom.. Mould on bath, towel rail rusty, toilet roll holder hanging off the wall, the air vent in bathroom had it's own life form growing in it. Filth.

Food.. Haha! A joke.. Had salad first night and was ill,
Main meals consists of carverys is not the best, Gravy is discusting, puddings where cheesecakes and fruit cocktail out a tin!

Breakfast. This was actually ok. But please check your plates they still have food splattered on them from god knows when, forks and knifes still had food trapped in them :/

Bar area.. Cold cold cold! Lifeless! And the bar man was caught by myself popping/squeezing his spots in the mirror behind him and serving people. Diabolical!

The Geordie excursion driver!! Fantastic! If it wasn't for him myself a family would have gone crazy. On the way to the luxury hotel haha! We went to leamington spa, 2nd day Stratford and 3rd Cotswolds, on way home we went to a garden centre and then back to hopwood to change coach back home. He made our holiday sane!!

If your looking into booking this hotel for over night stay if your plane is delayed then fair doos, christmas holiday break.. What a joke! I would give this hotel half a star for staff and half for breakfast,

Stayed: December 2013
1  Thank sammie-kae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

My wife and I stayed in the hotel over Christmas, we wanted a nice relaxing break but got the complete opposite! The hotel had no heating and when we requested it we got a small plug in heater! there was no hot water and the bed covers were far to thin for winter! We didn't expect all our meals to be a buffet...never mind Christmas dinner!! The only course that got brought to our table was pudding on Christmas dinner which would have been better of left in the kitchen!

  • Stayed: December 2013, traveled as a couple
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Thank rachel l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2013

We stayed here for one night as part of a National Holidays weekend. Parts of the hotel are tired and in need of a refurb but was incredibly clean and the beds were really comfortable. The food was tasty and plentiful. Our evening meal was a carvery with a choice of freshly carved turkey and/or gammon. The restaurant staff were efficient but non intrusive and did an amazing job considering how many people were staying in the hotel that evening.. Each coach was given a meal time and even though there were several coach parties staying that evening we didn't feel rushed. The same went for breakfast the next morning. Excellent food and service.

Although there were obvious decorative faults these were purely cosmetic and considering how little we paid I'm amazed that it was as nice as it was.

  • Stayed: December 2013, traveled with family
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Thank Jill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2013

Stayed here 1 night prior to our holiday, and was a bit worried what we had let ourselves in for.

Reception was very good, soon in our room which ..,Yes was a little tired but very comfortable.

Evening meal was very good quality & plenty of it. There were a lot of coach trips in when we were there but by eating at 8pm they had all finished, restaurant was almost empty.

Car parking for 14 nights was not very secure (open car park) , but we had no problems.

  • Stayed: November 2013, traveled as a couple
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Thank STEVEN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013

I stayed here for 4 nights with my husband and a friend on a National Express break. the hotel is drab and tired but our rooms were very clean and warm. The bed was comfortable and there was plenty of hot water for baths and showers. A kettle was provided and free wi fi in the lounge was a bonus. Unfortunately the main doors kept jamming open which meant the lounge got very cold.
meals were adequate but basic, but as we had paid such a small amount for the trip we really couldn,t complain. The hotel is not well placed, nearest bus stop and shops are a good 15 minutes walk away but this hardly mattered as we were on tours each day.
I would stay again if the price was right.

Room Tip: They seem to be refurbishing from the top down so it might pay to ask for a room on a higher floor. Our room overlooked the road and it got a bit noisy in the early morning. Eat out of the hotel in the evening but breakfast is OK
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank teddypat01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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