On our arrival the room we were booked into had not been cleaned. As we were on the top floor we had to return down 2 flights of stairs (no lift) to ask for another. We were given the room next door, which on first impression seemed ok.
On closer inspection we found a large areas of mould and damp on the walls and ceilings, and the carpet was extremely dirty.
We also had the added 'bonus' of a water feature in our bathroom: the overflow hole in the bath was continuous running. We tried turning the taps and putting on the shower, but nothing worked. The water only stopped pouring out of the bath when the toilet was flushed.
On the plus side, the rooms were very warm (maybe even too warm), the bedding and towels were clean and the staff were polite.
Glad we only stayed for one night.
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- Also Known As:
- Hylands Hotel Coventry