We had booked this hotel to hold a small wake in the room opposite the bar. We asked for the food to be served about 11.30am, food brought out about 11.45am. Must admit it was a lovely spread that they put on but then it got worst. The staff started to take all the food away from 12.45pm, apparently this was due to Food rules, or something. We complained to the person that was taking the food away and we asked for it to be kept out for a bit longer as we had some people coming about 1pm, we got told this food will be binned and when the people arrive about 1pm they will make up some sandwiches for them. We explained we had the room til 3pm so the food should of been kept out til then as we were never told that they would take it off a hour later. A waste of money, and a unhappy time. The staff didn't say sorry once, just said it has got to come off. Will never be returning back to this place!!!!
- Official Description (provided by the hotel):
- The Chace Hotel, Coventry has plenty of charm and individual character. Its impressive Victorian architecture, lovely landscaped gardens and spacious oak paneled lounge make it an ideal venue for business or pleasure, as a wedding reception venue, for business meetings, conferences or leisure stay. ... more less
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- Also Known As:
- Corus Chace Coventry