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“Staff Fine - Hotel a bit iffy”

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Ibis Coventry South
Ranked #31 of 39 Hotels in Coventry
Reviewed August 7, 2012

The staff were very friendly and helpful although on check in and check out I was asked how I was going to pay. I had prepaid for the nights stay but they didnt seem aware of this. They checked on check in and confirmed yes that was fine but on check out they tried to charge me! Room was noisy as it was by stairwell and people walk right in front of your bedroom window talking. Bed was uncomfortable having a lump right in the middle of it.
Very difficult to locate as sat nav takes you to the back of the hotel where there is no vehicle access.

  • Stayed: July 2012, traveled on business
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Thank Bushy1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharonMcEvoy, General Manager at Ibis Coventry South, responded to this reviewResponded August 17, 2012

Dear Guest,

Thank you for taking the time to leave us feedback regarding the hotel.

We do value our guest feedback and do aim to ensure that we meet guest expectations.

I look forward to welcoming you back to the hotel in the near future.

Regards

Julian Ward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 - 290 of 395 reviews

Reviewed August 1, 2012

we needed to be in Coventry on and off over a period of time, so six nights were spent here over a period of three weeks, service, check in, check out was all impecable, rooms were basic but clean, better than travelodge, you get what you pay for

however breakfast was poor and expensive, we negotiated free breakfasts for two nights, if you do not ask, you do not get!!

  • Stayed: July 2012, traveled on business
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Thank robv12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharonMcEvoy, General Manager at Ibis Coventry South, responded to this reviewResponded August 3, 2012

Dear Guest,

Thank you for taking the time to leave us feedback regarding the hotel.

We do value our guest feedback and do aim to ensure that we meet guest expectations.

I look forward to welcoming you back to the hotel in the near future.

Regards

Julian Ward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2012

I tend to stay here whenever I visit the Jaguar Whitley site as its basically a 10 min walk from the site and has a car park where you can leave your car and go for a meeting at Jag and come back.

For 35 quid a night, the room was clean, the staff very helpful and professional and I couldn't fault the rooms for the money. Ok its not the ritz but for the convenience its great. Breakfast v good as well with a good choice of continental or cooked.

Rooms are like a motel set up but I don't have a problem with this.

  • Stayed: July 2012, traveled on business
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Thank mcs1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharonMcEvoy, General Manager at Ibis Coventry South, responded to this reviewResponded August 3, 2012

Dear Guest,

Thank you for taking the time to leave us feedback regarding the hotel.

We do value our guest feedback and do aim to ensure that we meet guest expectations.

I look forward to welcoming you back to the hotel in the near future.

Regards

Julian Ward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2012

  • Stayed: July 2012, traveled as a couple
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Thank Meghauli
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management response:Responded July 13, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 8, 2012

The setup of the hotel is more like a motel. Rooms are away from the reception and dining area, and are on a two floors. It is on the south edge of Coventry, next to an industrial estate related to cars. This was useful as we could avoid driving through the city. Although it is very near the main road, the area is very quiet. The only building next to the hotel is a gym and it's a no through road. There is plenty of parking space.
We stayed two nights towards the end of June.The staff at the reception are friendly and helpful. The breakfast which worked out to be £2.50 pp each morning was good value - cereals, dried and cut fruits, ham, cheese, yoghurt, juice, selection of tea, good coffee, bacon, sausages, scramble eggs and baked beans, croissants, muffins etc.
I prefer a firm bed, and this hotels king size mattress fits the bill. The room and the bathroom are kept clean. Just one minor point - the carpet felt thin and the pattern made it look as if it was not cleaned. All in all, it's good value for money.

  • Stayed: June 2012, traveled as a couple
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Thank esigui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

Dear Guest,

Thank you for taking the time to leave us feedback regarding the hotel.

We do value our guest feedback and do aim to ensure that we meet guest expectations.

I look forward to welcoming you back to the hotel in the near future.

Regards

Julian Ward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2012

We have stayed here on a number of occasons and always receive the same great and friendly service from all the staff.
Nothing is too much trouble and the chef was happy to cook breakfast exactly as we required it to our individual tastes.

Would recommend to anyone and always keep a look out on the website for great offers.

  • Stayed: June 2012, traveled as a couple
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Thank suziqno3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear Guest,

Thank you for taking the time to leave us feedback regarding the hotel.

We do value our guest feedback and do aim to ensure that we meet guest expectations.

I look forward to welcoming you back to the hotel in the near future.

Regards

Julian Ward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2012

Stayed at this hotel during last week for an afternoon, it is what it says on the tin a budget hotel. We liked the fact that the hotel is in a discrete location and the rooms are seperate from the main reception building as this provided a degree of privacy for us. The rooms themselves are adequate and we found the linen and towells to be extremely fresh and clean so perfectly happy. As for the bed it was medium in firmness which we liked and whilst the rooms could do with new curtains and a lick of paint this is a great location to stay in for privacy. The only other thing to watch out for as in all hotels is that the walls are thin and therefore you may hear fellow travellers in other rooms.

Room Tip: Ask for end of block room as the walls can sometimes be thin so you can hear whats going on in the n...
See more room tips
  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chris0007_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharonMcEvoy, General Manager at Ibis Coventry South, responded to this reviewResponded June 13, 2012

Dear Guest,

Thank you for taking the time to leave us feedback regarding the hotel.

We do value our guest feedback and do aim to ensure that we meet guest expectations.

I look forward to welcoming you back to the hotel in the near future.

Regards

Julian Ward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Coventry South

Address: Whitley Business Park | Abbey Road, Coventry CV3 4LF, England
Location: United Kingdom > England > West Midlands > Coventry
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #31 of 39 Hotels in Coventry
Price Range: $44 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Coventry South 2*
Number of rooms: 52
Official Description (provided by the hotel):
The Ibis Coventry South Whitley is located between the Jaguar factory and the Virgin leisure centre. Warwick University is only 5 km away and Stratford upon Avon (the city of Shakespeare) is a 30 min drive. 5 minutes drive from the centre of Coventry and the airport, the hotel offers 51 en suite rooms and a meeting room. It has a restaurant, a terrace, a bar serving snacks 24 hours 7 days and a free car park (50 spaces). Free Wireless Internet access available ... more   less 
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Also Known As:
Accor Coventry South Whitley

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