Good Location and nice grounds!
Check in took 35 minutes but the guy working on the desk was apologetic, polite and acknowledged guests in the queue.
Room was clean but very tired and desperately in need of a refurb.
Few staff to be found but those that were on duty were cheerful despite being overwhelmed by the number of guests in the hotel - particular mention to the housekeeper on duty who for the most part was cheerfully manning the desk for enquiries whilst the lone receptionist dealt with arriving guests.
We had cause to raise a concern with the assistant manager on duty who's indifferent attitude and lack of basic courtesy let the hotel down badly. He was the exception to the rule thankfully.
Breakfast was absolutely fine. Buffet well replenished, good food in plentiful supply and cheerful staff.
For the money it is fine and knowing what we know would definitely return on a bed and breakfast basis.
- Official Description (provided by the hotel):
- This beautiful Grade II listed Coventry Country House Hotel is set in 11 acres of landscaped gardens and parkland, approximately 3 miles from Coventry City Centre. The original manor house, built in 1894 by the car manufacturer William Hillman, has been tastefully extended over the years to become the largest hotel in Coventry. ... more less
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- Also Known As:
- Royal Court Hotel Coventry