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“Tucked away alongside the M6”
Review of Novotel Coventry

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Novotel Coventry
Ranked #18 of 39 Hotels in Coventry
GreenLeadersBronze level
Barry, United Kingdom
Level 6 Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Tucked away alongside the M6”
Reviewed July 8, 2014

Recently stayed at the Novotel, Coventry, lovely hotel, very clean and presentable, all the staff I met were very friendly and helpful, my double room was spacious and comfortable, the bar was stocked with a good variety of drinks, the restaurant menu was small but varied, cooked well, and priced reasonably.
Would recommend, and stay again.

  • Stayed July 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Paul661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, July 16, 2014
Dear Reviewer,

Thank you very much for taking the time to review our hotel and leave us your feedback.

It is lovely to hear that your stay was enjoyed and you were pleased with everything.

We look forward to seeing you at Novotel Coventry again very soon.

Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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544 reviews from our community

Traveler rating
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    104
    49
    27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Bolton England
Level 6 Contributor
104 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 23, 2014

We stayed one night on Saturday the 21st June. We travelled with National Holidays. Check in was quick and easy. We got to our room ( 366) and we were pleased as it was at the back of the hotel away from the motorway. I made a request to be allocated a room on this side of the hotel.
The room was comfortable with a sofa bed and a double bed. The bathroom was clean with toiletries and enough towels. The room also had a separate toilet.
The evening meal was good. We were served the starters at our table, not a lot of choice soup, pate or salad but edible. We then went to a serving point and were served our main. The choice was Lasagne, pasta or pork with vegetables and potatoes. I chose the pork and it was good. The dessert was again served from a serving point. The breakfast was a buffet. There was plenty of choice with cereal, continental breakfast and a hot cooked breakfast. The staff were prompt at bringing the food out for service. Also the hot food was hot.
My only grumble was the hairdryer stopped working. This could have something to do with the fact that mirror is not near to the hairdryer, so the cord could have been stretched to loosen a wire. The mirror would only have to be moved 18 inches and the problem would be solved.
I would recommend this hotel to anyone who was traveling in this area.

Room Tip: 366 is on the quiet side of the hotel away from the motorway traffic.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellerx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 24, 2014
Dear Reviewer

Thank you for taking the time to review our hotel and leave us your feedback.

I will be sharing your comments with the team and looking into the issue with the hair dryer.

We hope to see you again at Novotel Coventry.

Kind Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
139 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed June 19, 2014 via mobile

The staff make this hotel as the rooms are quite dated and have no air con the staff make up for this
Check in was pleasant and welcoming
The food was good quality
I have stated in many five star hotels recently and the staff here are very better in customer service well done to the management team here as this is what customers want

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevewales44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 23, 2014
Dear Reviewer,

Thank you for taking the time to review our hotel and leave us your feedback.

The comments you have left are a true reflection of the service i am proud of and your comments will serve as an encouragement for the team here.

We look forward to welcoming you back to Novotel Coventry in the near future.

Many Thanks
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 15, 2014

We wanted a hotel close to Hawkesbury Jn (where the Oxford Canal starts). This was the closest we could get. Not ideal as we were walking, and the canal is about a mile away - but you can't blame the hotel for that.

Food, drink, service - all satisfactory. Severe lack of character, but what would you expect from a chain?

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CynicCure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 18, 2014
Dear Reviewer,

Thanks for taking the time to review our hotel and leave your feedback.

I will share your comments with the team.

Many Thanks
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport
Level 6 Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 10, 2014

We had an overnight stay at this hotel with the National Holidays trip 'Coventry and the National Memorial Arboretum'. While externally the hotel doesn't look particularly impressive the room, food and service were excellent. The evening meal served in 30 minutes is my idea of service. At breakfast I have one minor gripe for the continued use of the conveyor style toasters which are good at giving either white or black toast. I took mine white and it was ok.
The hotel's location might not suit everyone being miles from the centre of Coventry but we were able to have a walk down to Longham village and around Longham Park after tea so it was ideal for us.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drjohn030151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 13, 2014
Dear Reviewer,

Thank you for taking the time to review our hotel and leave us your feedback.

Your comments will be shared with the team and will serve as an encouragement for all the staff here.

We look forward to seeing you again whether it be with a leisure group or other visit.

Kind Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 5 Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 6, 2014

Stayed here on Business trip, and found it very convenient for the Ricoh arena.
Arrived just before 18:00, and had to wait until someone came to the reception to book me in. Not long but it gave the impression of a hotel run on bare minimum staff.
The bar was very quiet, even though there was a football match on TV, so after waiting again for the barman to arrive, went into the restaurant. I must add here that there are 2 tables set up with small TV and headphones for the single business traveller, a nice touch I thought. I opted for another table, and the waitress too my order.
Again another nice touch a basket of bread and butter, even though I had not ordered a starter.
The food was really good, although a little on the small side.
Over all yes a good hotel and the staff are very accommodating and friendly.
Would I go again, yes but it was an business trip.
Would I stay on a personal trip, not sure.

Room Tip: Rooms facing the Motorway are more noisy and you can't open the windows without road noise. As...
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikonpictures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 13, 2014
Dear Reviewer,

Thank you for taking the time to leave us your feedback.

I will speak to my managers regarding the staffing issues and share your feedback with the team.

We hope to see you again at Novotel Coventry.

Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Coventry

Property: Novotel Coventry
Address: Wilsons Lane | Longford, M6 Junction 3, Coventry CV6 6HL, England
Location: United Kingdom > England > West Midlands > Coventry
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Coventry
#11 Family Hotel in Coventry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Coventry 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Novotel Coventry M6/J3 is an AA rated hotel located within walking distance of Ricoh Arena and 15 minutes from the centre of Coventry, Birmingham International Airport and the NEC. Ideal for a business trip with 8 meeting rooms for conferences and semi ... more   less 
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Also Known As:
Novotel Coventry Hotel Coventry
Coventry Novotel

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