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“Very Good” 4 of 5 bubbles
Review of Novotel Coventry

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Novotel Coventry
Ranked #17 of 39 Hotels in Coventry
GreenLeadersBronze level
Bolton England
Level Contributor
104 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Very Good”
4 of 5 bubbles Reviewed June 23, 2014

We stayed one night on Saturday the 21st June. We travelled with National Holidays. Check in was quick and easy. We got to our room ( 366) and we were pleased as it was at the back of the hotel away from the motorway. I made a request to be allocated a room on this side of the hotel.
The room was comfortable with a sofa bed and a double bed. The bathroom was clean with toiletries and enough towels. The room also had a separate toilet.
The evening meal was good. We were served the starters at our table, not a lot of choice soup, pate or salad but edible. We then went to a serving point and were served our main. The choice was Lasagne, pasta or pork with vegetables and potatoes. I chose the pork and it was good. The dessert was again served from a serving point. The breakfast was a buffet. There was plenty of choice with cereal, continental breakfast and a hot cooked breakfast. The staff were prompt at bringing the food out for service. Also the hot food was hot.
My only grumble was the hairdryer stopped working. This could have something to do with the fact that mirror is not near to the hairdryer, so the cord could have been stretched to loosen a wire. The mirror would only have to be moved 18 inches and the problem would be solved.
I would recommend this hotel to anyone who was traveling in this area.

Room Tip: 366 is on the quiet side of the hotel away from the motorway traffic.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travellerx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 24, 2014
Dear Reviewer

Thank you for taking the time to review our hotel and leave us your feedback.

I will be sharing your comments with the team and looking into the issue with the hair dryer.

We hope to see you again at Novotel Coventry.

Kind Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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511 reviews from our community

Traveler rating
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    96
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Level Contributor
130 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed June 19, 2014 via mobile

The staff make this hotel as the rooms are quite dated and have no air con the staff make up for this
Check in was pleasant and welcoming
The food was good quality
I have stated in many five star hotels recently and the staff here are very better in customer service well done to the management team here as this is what customers want

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stevewales44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 23, 2014
Dear Reviewer,

Thank you for taking the time to review our hotel and leave us your feedback.

The comments you have left are a true reflection of the service i am proud of and your comments will serve as an encouragement for the team here.

We look forward to welcoming you back to Novotel Coventry in the near future.

Many Thanks
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed June 15, 2014

We wanted a hotel close to Hawkesbury Jn (where the Oxford Canal starts). This was the closest we could get. Not ideal as we were walking, and the canal is about a mile away - but you can't blame the hotel for that.

Food, drink, service - all satisfactory. Severe lack of character, but what would you expect from a chain?

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CynicCure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 18, 2014
Dear Reviewer,

Thanks for taking the time to review our hotel and leave your feedback.

I will share your comments with the team.

Many Thanks
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 10, 2014

We had an overnight stay at this hotel with the National Holidays trip 'Coventry and the National Memorial Arboretum'. While externally the hotel doesn't look particularly impressive the room, food and service were excellent. The evening meal served in 30 minutes is my idea of service. At breakfast I have one minor gripe for the continued use of the conveyor style toasters which are good at giving either white or black toast. I took mine white and it was ok.
The hotel's location might not suit everyone being miles from the centre of Coventry but we were able to have a walk down to Longham village and around Longham Park after tea so it was ideal for us.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank drjohn030151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 13, 2014
Dear Reviewer,

Thank you for taking the time to review our hotel and leave us your feedback.

Your comments will be shared with the team and will serve as an encouragement for all the staff here.

We look forward to seeing you again whether it be with a leisure group or other visit.

Kind Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed June 6, 2014

Stayed here on Business trip, and found it very convenient for the Ricoh arena.
Arrived just before 18:00, and had to wait until someone came to the reception to book me in. Not long but it gave the impression of a hotel run on bare minimum staff.
The bar was very quiet, even though there was a football match on TV, so after waiting again for the barman to arrive, went into the restaurant. I must add here that there are 2 tables set up with small TV and headphones for the single business traveller, a nice touch I thought. I opted for another table, and the waitress too my order.
Again another nice touch a basket of bread and butter, even though I had not ordered a starter.
The food was really good, although a little on the small side.
Over all yes a good hotel and the staff are very accommodating and friendly.
Would I go again, yes but it was an business trip.
Would I stay on a personal trip, not sure.

Room Tip: Rooms facing the Motorway are more noisy and you can't open the windows without road noise. As...
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nikonpictures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 13, 2014
Dear Reviewer,

Thank you for taking the time to leave us your feedback.

I will speak to my managers regarding the staffing issues and share your feedback with the team.

We hope to see you again at Novotel Coventry.

Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 4, 2014

My husband and I and our daughter son in law and two granddaughters stayed overnight at a 25th wedding anniversary party....From the moment we arrived the staff were all polite warm and friendly. The room was clean and very adequate and the bed very comfortable. The breakfast was gorgeous and the staff in the restaurant could not do enough for you....a very enjoyable stay xxx. 31 May 2014

  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KATHYDRANS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 12, 2014
Dear Reviewer,

Thank you very much for such a lovely review.

We pride ourselves on our service and our cleanliness and your comments will be used internally to encourage the staff to do what they do best.

We look forward to welcoming you back to Novotel Coventry very soon.

Kind Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grantham, United Kingdom
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed June 4, 2014

Stayed for 1 night on business; very conveninet location next to M6 jcn 3 and chose this hotel as conveninet for my meeting the following day. Efficient check-in and found all staff to be welcoming & friendly. Public areas are fresh & bright, although the bedroom corridors have a somewhat worn feeling about them. Room was functional & clean, decent shower, although the noisey bathroom fan, which incidentally runs 24/7 in room 231 was a bit irritating. Food at both dinner & breakfast was perfectly acceptable, if not exceptional. Service was efficient & reasonably attentive, although again, not exceptional - for example having to ask for additional drinks & condiments rather than being offered. All in all, a perfectly functional & comfortable stay at a reasonable cost. Having stayed in a couple of novotel properties recently, I can't help feeling that what was once a quality full service hotel brand has now become more of a premium economy brand - it's definately better than Travelodge & most Premier Inns, but is there really much to differenciate Novotel now from an Ibis or HIX?

  • Stayed June 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Barry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, June 12, 2014
Dear Reviewer,

Thank you for taking the time to review our hotel and leave us your feedback.

Your comments regarding the service and the cleanliness will be shared with the team.

I have passed on your comments regarding the fan to the maintenance department to be resolved.

We are continuously thriving to keep up to date and with the recent addition of our fitness room, we feel that we are still very much a quality full service brand.

We look forward to welcoming you back to Novotel Coventry in the future.

Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Coventry

Property: Novotel Coventry
Address: Wilsons Lane | Longford, M6 Junction 3, Coventry CV6 6HL, England
Location: United Kingdom > England > West Midlands > Coventry
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Coventry
#11 Family Hotel in Coventry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Coventry 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Novotel Coventry M6/J3 is an AA rated hotel located within walking distance of Ricoh Arena and 15 minutes from the centre of Coventry, Birmingham International Airport and the NEC. Ideal for a business trip with 8 meeting rooms for conferences and semi ... more   less 
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Also Known As:
Novotel Coventry Hotel Coventry
Coventry Novotel

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